Customer Service Operations Specialist

hace 3 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
Job Summary
Candidates with excellent customer service skills are sought to join 3M's Global Channel Services Team. As a Customer Account Analyst, you will be responsible for managing global order-to-cash processes, collaborating with cross-functional teams, and ensuring accurate/timely order entry.

Key Responsibilities:
  • Collaborate with cross-functional teams to manage global order-to-cash process.
  • Sourcing, transportation, and delivery of orders throughout the entire supply chain.
  • Own and manage all aspects of the customer relationship.
  • Single point of contact for all direct customer inquiries.
  • Product, Order Status, Complaint resolution.

Requirements:
  • Bachelor's degree from an accredited university or 2-3 years of equivalent work experience in Customer Service, Order Management, or Finance.
  • English proficiency.
  • Experience with Incoterms, International Transportation, Freight Forwarders, and/or global sourcing.
  • Multitasking and adaptability in a rapidly changing environment.
  • Strong verbal and written communication skills.


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're committed to providing exceptional customer experiences. As a Customer Account Specialist, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Review and update customer files and profiles to ensure accuracy and efficiencyProvide response tracking, track and trace services,...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    **Job Summary**This position supports customer accounts across all tiers, analyzing and responding to customer requests, resolving issues, and identifying account penetration opportunities.


  • Alajuela, Alajuela, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Support Services Costa Rica Srl is committed to providing exceptional customer service and ensuring the highest level of satisfaction for our clients.About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Coordinator to join our team in Costa Rica. As a key member of our Customer Service Department, you will play a...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **About Solventum**Solventum is a healthcare company that enables better, smarter, safer healthcare to improve lives. We pioneer game-changing innovations at the intersection of health, material and data science.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we partner closely with the brightest...


  • Alajuela, Alajuela, Costa Rica Amentum A tiempo completo

    **About Amentum**Amentum is a leading provider of operations and logistics solutions. We are seeking a highly skilled Customer Service Operations Coordinator to join our team.Job Summary:The Customer Service Operations Coordinator will be responsible for providing exceptional customer service to our clients, while also ensuring the smooth operation of our...


  • Alajuela, Alajuela, Costa Rica Riverpoint Medical Llc A tiempo completo

    Riverpoint Medical is looking to hire a **Senior Customer Solutions Specialist.** At Riverpoint you will be part of the process that brings great technology and manufacturing to the Medical, Dental and Veterinary markets.We specialize in the design and manufacturing of premium medical devices.Our ingenuity can be found in our suture technologies, sports...


  • Alajuela, Alajuela, Costa Rica Amentum A tiempo completo

    **Amentum: Your Partner in Operations Excellence**We are seeking a highly skilled Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our facilities and equipment, while also providing exceptional customer service to our clients.Key Responsibilities:Provide...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    **Explore Your Career Opportunities**At United Parcel Service, we're committed to providing a workplace free of discrimination, harassment, and retaliation. If you're a motivated individual with excellent communication skills and experience in administration, we encourage you to apply for this role.The position is customer-facing, handling escalations and...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    United Parcel Service is seeking a highly skilled Service Solutions Expert to join our team. In this role, you'll work closely with customers to analyze and resolve service-related issues, conduct research to improve our service offerings, and develop solutions to enhance customer satisfaction.Key Responsibilities:Analyze and respond to customer requests,...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job SummaryThe Customer Experience Supervisor will oversee the customer service teams for managed parking and shuttle services, ensuring seamless operations and high standards of service. This role involves developing and managing communication strategies, managing vendor relationships, and tracking customer feedback.Duties and ResponsibilitiesProvide...


  • Alajuela, Alajuela, Costa Rica Riverpoint Medical Llc A tiempo completo

    Riverpoint Medical Llc is a leading provider of premium medical devices, specializing in suture technologies, sports medicine fibers and anchors, surgical lighting, and special needle technologies. As a **Senior Customer Solutions Specialist**, you will be an advocate for internal and external customers, delivering proactive and immediate support related to...


  • Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

    At SmileDirectClub, we believe in creating a culture of positivity and inclusivity. As a Complaints Clerk, you will play a vital role in ensuring that our customers receive the best possible experience.About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Complaints Clerk. In this role, you will be responsible for...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're looking for a skilled and detail-oriented Logistics Operations Coordinator to join our team. This role is responsible for performing general administrative responsibilities, including report preparation using various software packages, information compilation from multiple sources, and handling small-scale projects.The ideal...

  • Operations Coordinator

    hace 5 días


    Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    Unlock Your Potential at United Parcel ServiceAs a Distribution Admin Assistant, you will play a vital role in supporting the company's operations and driving its success.About UsUnited Parcel Service is a leading logistics company that offers exciting opportunities for career growth and development.We are committed to fostering a positive and inclusive work...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Job summary:The person hired for the position of Global Customer Service Analyst will focus on delivering high quality service and results within our Customer Service Organization by providing white glove service for our customers through timely and accurate order management processing, education and problem solving.This person will need...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    United Parcel Service is seeking a highly organized and detail-oriented Operations Assistant Manager to join our team. In this role, you will be responsible for performing general administrative tasks, including report preparation, data entry, and handling small-scale projects.The ideal candidate will have strong leadership skills, with the ability to lead...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...


  • Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completo

    Job SummaryWe are seeking a highly motivated Customer Service Associate to join our team at Marriott Worldwide. As a Guest Service Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Your primary responsibilities will include:Providing personalized service to guests, ensuring their...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. This individual will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job DescriptionThe goal of this position is to manage business relationships and associated data using the Customer Relationship Management (CRM) tool. As a CRM Specialist, you will be the first point of contact for businesses and customers, providing high-level customer service, prioritization, and teamwork skills. Your service delivery will involve...