Service Solutions Expert

hace 1 día


Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

United Parcel Service is seeking a highly skilled Service Solutions Expert to join our team. In this role, you'll work closely with customers to analyze and resolve service-related issues, conduct research to improve our service offerings, and develop solutions to enhance customer satisfaction.

Key Responsibilities:
  • Analyze and respond to customer requests, resolving issues and conducting research to improve our service offerings
  • Collaborate with operations to ensure pickup and delivery during proactive tracking activities
  • Develop solutions to enhance customer satisfaction and improve our service offerings
  • Work closely with customers to understand their needs and develop tailored solutions
  • Apply supply chain and logistics knowledge to improve our service offerings and enhance customer satisfaction


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