Senior Team Supervisor
hace 6 días
Team Leadership Opportunity
WNS Global Services seeks a skilled Team Leadership professional to lead a team of professionals. As a Senior Team Supervisor, you will be accountable for leading, motivating & retaining a team of professionals with a focus on all Service Delivery parameters, supervisory responsibilities inclusive of work allocation, performance coaching & feedback and general day to day administration of professionals.
Key Responsibilities
- Supervise and lead a team of professionals
- Develop and implement effective team management strategies
- Coach and provide feedback to team members
- Maintain a positive and productive work environment
- Manage day-to-day operations and administrative tasks
- Communicate effectively with team members, management and clients
Requirements
- Relevant experience in team leadership or management
- Strong communication and interpersonal skills
- Ability to motivate and retain team members
- Results-oriented with a focus on quality and productivity
- Proficient in basic systems and applications (i.e MS Office)
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