Senior Team Supervisor

hace 6 días


San José, San José, Costa Rica WNS Global Services A tiempo completo

Team Leadership Opportunity

WNS Global Services seeks a skilled Team Leadership professional to lead a team of professionals. As a Senior Team Supervisor, you will be accountable for leading, motivating & retaining a team of professionals with a focus on all Service Delivery parameters, supervisory responsibilities inclusive of work allocation, performance coaching & feedback and general day to day administration of professionals.

Key Responsibilities

  • Supervise and lead a team of professionals
  • Develop and implement effective team management strategies
  • Coach and provide feedback to team members
  • Maintain a positive and productive work environment
  • Manage day-to-day operations and administrative tasks
  • Communicate effectively with team members, management and clients

Requirements

  • Relevant experience in team leadership or management
  • Strong communication and interpersonal skills
  • Ability to motivate and retain team members
  • Results-oriented with a focus on quality and productivity
  • Proficient in basic systems and applications (i.e MS Office)

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