Sales Team Lead

hace 2 semanas


San José, San José, Costa Rica TD SYNNEX A tiempo completo
Sales Team Supervisor Job Description

A sales supervisor at TD SYNNEX plays a pivotal role in driving sales team performance by managing assigned territories and overseeing daily activities to ensure all goals are met or exceeded. They set and monitor individual team members' objectives, providing guidance and support to enhance productivity. Additionally, the supervisor collaborates with management to develop business plans aimed at identifying new opportunities and boosting sales and profits within their territories. Engaging in both inbound and outbound sales calls, they quote prices, offer product information, and foster strong customer relationships, ultimately contributing to the team's success.

Key Responsibilities:
  • Develop and implement customer-specific business plans to uncover new opportunities, increase sales, and secure territory growth.
  • Communicate regularly with teams to inform them of daily sales tracking, customer, and product information.
  • Prepare forecasts for monthly and quarterly performance by customer.
  • Assign duties to associate team members to ensure coverage and completion of all relevant tasks.
  • Keep updated profiles on all accounts to anticipate where we can fulfill a need in their respective business plans.
  • Participate in vendor-sponsored and Corporate-sponsored training/meetings to attain new and existing product, industry, and company knowledge to provide better service to customers.
  • Establish consistent and frequent competitive intelligence reports from customers to Sales Manager Human Capital Management and Leadership.
  • Maintain records, performance information, and documentation.
  • Responsible for team reward and recognition programs, including nomination and monitoring of division and corporate programs.
Qualifications, Required Knowledge, Skills & Abilities, and Working Conditions:
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Able to communicate effectively in both English and Spanish.
  • Able to build solid, effective working relationships with others.
  • Able to coach others in the development of their skills.
  • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
  • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
  • Able to prepare/analyze appropriate reports and other business correspondence.
  • Possesses strong organizational and time management skills, driving tasks to completion.
Minimum Educational/Experience Requirements:
  • High school diploma/GED plus the established minimum requirements for the position.
  • 2-3 years supervisory experience.
  • Experience in the Sales or IT industry is a plus.
What's In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.


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