Customer Experience Representative

hace 2 días


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

We are seeking a Customer Experience Representative to join our team at Courtyard San Jose Escazu, Costa Rica. As a key member of our staff, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and unique.

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. This role requires being on your feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

This is a full-time opportunity with a competitive salary ranging from $25,000 to $35,000 per year, depending on experience. Marriott International offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

The ideal candidate will have a high school diploma or equivalent and no prior work experience is required. You will be part of a small yet ambitious team that values learning and growth. If you are passionate about delivering exceptional customer experiences and enjoy working in a dynamic environment, we encourage you to apply.



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