Regional Operations Director for Latin America
hace 1 semana
Job Summary:
The Regional Operations Director for Latin America will drive the creation of quality and process changes, as well as operational initiatives to enable their assigned area to meet and exceed business plans. This role works closely with support staff (HR, Finance, Safety, IT, and other Senior Operations Managers) to build and secure support and resources for projects and initiatives in their area, while providing needed support and resources for other operational initiatives.
Key Responsibilities:
- Lead business and cultural transformation change programs to improve standards of service, operations, cost efficiency, and effectiveness, while maintaining service levels to clients.
- Continuously review areas of team member responsibility to increase productivity and improve efficiency.
- Counsel and coach team members as needed, working with the leadership team to ensure effective collaboration.
- Leverage Market and Operations Leaders by soliciting and nurturing ideas to be used in the creation of improvement plans for the area.
- Takes proactive steps to ensure that best practices are shared across all markets, areas, and company.
- Responsible for the efficient allocation and utilization of manpower, equipment, and resources for the area.
- Ensures that measurable standards and expectations for each position in the operation are written and updated frequently.
- Keeps all commitments and operates with integrity.
- Provide training to management in key job skills, including systems, workflows, and procedures.
Requirements:
- Bachelor's Degree is required or equivalent work experience.
- 5 years direct management experience in records/information management preferred, but manufacturing, production, or distribution experience will be considered.
- At least 3 years' experience leading diverse service-oriented teams, mentoring, and training leaders.
- Lean Six Sigma knowledge and years of experience using the methodology are desired, with a Black Belt or Green Belt certification being a plus.
Preferred Skills and Qualifications:
- Experience with performance metrics and process improvement.
- Strong and effective communication skills, both oral and written.
- Excellent leadership, people management, communication, and influencing skills at a senior level.
- Strong PC-based computer skills.
- Ability to demonstrate achievement of results, such as business improvements, cost savings, revenue generation.
- Proficient in the use of third-party software and systems used in the operations environment.
- Experienced in managing large multi-site operations.
Working Conditions:
This role requires strong analytical and problem-solving skills, with the ability to handle changing priorities and use good judgment in stressful situations. The ideal candidate must be fluent in English, Spanish, and Portuguese.
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