Project Manager, HR Shared Services Expert
hace 6 días
At Amzn Support Srvcs Costa Rica, we're seeking a seasoned Project Manager to lead medium to high complexity projects focused on employee life-cycle services.
Key Responsibilities:
- Lead the delivery of employee life-cycle services implementation project work streams, accountable for defining and launching new services to support employees in Americas locations.
- Support the development of frustration-free associate processes by questioning and challenging assumptions.
- Drive to the desired end state: a fully integrated and tiered HR Shared Services model, reflecting the voice of the customer in every aspect.
- Maintain successful partnerships with the Lifecycle team, HR stakeholders, and key business sponsors across Americas and global Employee Services.
- Establish and manage project teams, ensuring agreed projects are progressing and delivering desired results on time and in budget.
- Assess new initiatives and projects to evaluate how they can support strategic goals.
Requirements:
- 2+ years experience in program or project management, preferably in HR.
- Proven experience and expertise in the HR space within an intense, fast-paced customer-driven environment.
- Self-starter, strong drive, bias for action, and result-oriented.
- Excellent stakeholder management and interpersonal skills with the ability to communicate at all levels.
- Able to manage and navigate high levels of ambiguity.
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