Project Manager, HR Shared Services Expert

hace 6 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

At Amzn Support Srvcs Costa Rica, we're seeking a seasoned Project Manager to lead medium to high complexity projects focused on employee life-cycle services.

Key Responsibilities:

  • Lead the delivery of employee life-cycle services implementation project work streams, accountable for defining and launching new services to support employees in Americas locations.
  • Support the development of frustration-free associate processes by questioning and challenging assumptions.
  • Drive to the desired end state: a fully integrated and tiered HR Shared Services model, reflecting the voice of the customer in every aspect.
  • Maintain successful partnerships with the Lifecycle team, HR stakeholders, and key business sponsors across Americas and global Employee Services.
  • Establish and manage project teams, ensuring agreed projects are progressing and delivering desired results on time and in budget.
  • Assess new initiatives and projects to evaluate how they can support strategic goals.

Requirements:

  • 2+ years experience in program or project management, preferably in HR.
  • Proven experience and expertise in the HR space within an intense, fast-paced customer-driven environment.
  • Self-starter, strong drive, bias for action, and result-oriented.
  • Excellent stakeholder management and interpersonal skills with the ability to communicate at all levels.
  • Able to manage and navigate high levels of ambiguity.


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