Americas HR Shared Services Manager
hace 7 días
We are seeking a highly skilled HR Services Advisory Lead to join our team in Costa Rica, San Jose.
Lonza is a global leader in life sciences operating across three continents. Our vision is to improve lives around the world through innovative solutions developed by talented individuals.
The HR Services Advisory Lead will drive the operational Service Advisory Team in the Americas region. This role involves managing a team of Service Advisors who provide end-to-end HR advice to countries in the Americas.
**Key Responsibilities: **
- Lead and develop a team of Service Advisors supporting the Americas countries to deliver timely and quality HR advice.
- Develop reporting analysts to supply critical business insights and focus on HR activity.
- Drive day-to-day performance of the Advisory team using Service Now Dashboard and other reporting tools.
- Motivate and develop the team including attendance, performance, and career development.
**Key Requirements:**
- Bachelor's degree in HR, Administration, or a related field.
- Advanced experience within an HR administration, WFA, Payroll, or HR shared services organization.
- Strong people management skills.
- Advanced English language skills, both written and verbal.
- Strong administration skills, time management, and proactiveness.
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