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**Required Skills and Qualifications:**
To succeed in this role, you will need:
- Experience in Shared Service Environments (1-2 years)
- Advanced English language skills
- Portuguese language skills
- Experience in Managing HR systems (Workday, Service Now) is desirable
- Experience of working with Workday or equivalent database is desirable
- Ability to influence line managers and advocate for the right course of action
- Ability to plan and manage a variety of people processes
- Able to multi-task and manage a fluctuating workload with large volumes
- Skilled with technology and technical tools (e.g. case management tool, HR databases)
- Able to work under pressure and learn quickly
