Support Agent Specialist

We're a FinTech that's committed to moving money for better, and we need your help!As an Agent Support Specialist, you'll be part of a team that delivers exceptional support to our customers worldwide.You'll work closely with our billers to resolve any issues that may arise, track and follow through with the resolution of all requirements, and create reports...

Job SummaryWe are seeking a Senior Specialist, Customer Care to join our Field Escalations Desk team. As a key member of the team, you will be responsible for analyzing escalated cases, providing resolution on complex scenarios related to Agent Support processes, and ensuring excellent quality service delivery.You will work autonomously, managing written...

Customer Support RoleAt American Airlines, we're seeking a Customer Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service to passengers, processing reservations, issuing tickets, and handling baggage checks. As a Customer Support Agent, you will play a critical role in ensuring the smooth operation...

Job DescriptionWe are seeking a Senior Specialist, Agent Compliance to join our international team of driven individuals who are passionate about protecting customers. As a Senior Specialist, Agent Compliance, you will be responsible for working closely with leadership on special projects and supporting internal and external audits.

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics.Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette.**Responsibilities**:- Provide guidance and information for product inquiries.-...

As a key member of our Business Support team in Costa Rica, you will play a vital role in ensuring the accuracy and reliability of our databases. As Agent Database Administrator 1, your primary responsibilities will include supporting US and Canada agents in three main areas: Settlement, Commission, and Reporting inquiries.ResponsibilitiesResolving complex...

**Join Our Team:**We are seeking a highly motivated and experienced Technical Support Agent to join our team at Officespace Software. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients, resolving technical issues, and maintaining a high level of product knowledge.**Key...

Amzn Support Srvcs Costa Rica is seeking a Process Improvement Specialist to join our team.Company OverviewWe are a leading organization dedicated to making Amazon the safest and most trusted place on Earth. Our Payment Risks Operations (PRO) team works to protect customers and deter ill-intentioned activities through risk management across hundreds of...

About the Job:Crg Solutions is seeking a skilled Computer System Support Agent to join our IT team. As a Computer System Support Agent, you will be responsible for providing technical assistance and support to end-users within the organization.Key Responsibilities:Technical Support: Provide technical assistance and support to end-users, resolving hardware...

**Job Description**We are seeking an experienced Administrative Support Specialist to join our Screening Services team in Costa Rica. As a key member of the team, you will support and impact business processes and controls for Specialty Programs. Your primary responsibilities will include managing intake requests and communication related to background...

Infotree Global is seeking a highly skilled CUSTOMER SUPPORT AGENT to join our team. This role requires exceptional communication skills and the ability to work in a fast-paced environment.The ideal candidate will have at least 8 months of experience in the call center industry, with a strong focus on delivering top-notch customer service. The position also...

Want to unleash your skills and make a real difference in the world of global payments? As an Agent Support Specialist at Western Union, you'll be part of a team that's dedicated to delivering exceptional support to our customers and billers.Your key responsibilities will include: Resolving biller-related issues and queries Building and maintaining strong...

Job OverviewWe are seeking a highly skilled Saas Customer Care Agent to join our team. As a key member of our Applications Management department, you will be responsible for delivering exceptional technical support and service delivery solutions to our customers.

**Job Overview:**We are seeking a talented and customer-focused Global Customer Support Agent to join our team. As a key member of our Application and Technical Support team, you will be responsible for providing exceptional customer service to our US customers.About the Role:**This is a great opportunity for someone who is passionate about delivering...

Company OverviewEstablished in 1990, Europe Express provides high-quality, custom travel to Europe for North American clients. The company serves private group and FIT leisure markets, working exclusively with travel advisors to book everything from air and rail to hotels and sightseeing tours.Salary and BenefitsThis position offers a competitive base...

About the RoleThis is an exciting opportunity to join our dynamic team as an Operations Support Specialist. The ideal candidate will have experience in investigations case management and HR transactional processes or Screening Services.We are looking for a problem solver who can troubleshoot issues independently or escalate when necessary, with a sense of...

**Job Summary:**We are seeking a highly skilled Operations Management Specialist to join our team. As an Operations Management Specialist, you will be responsible for ensuring the staffing levels are consistent on a Real Time Basis and meet with the Business needs.**Key Responsibilities:**Distribute accurate and timely agent schedules.Input Intraday...

**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...

**Job Description:**We are seeking a highly motivated and organized Incoming Call Agent to join our team. As an Incoming Call Agent, you will be responsible for answering and responding to customer inquiries, resolving customer complaints, and providing product information and support.**Key Responsibilities:**- Answer and respond to customer inquiries via...

About the TeamIn Amazon Support Services Costa Rica Srl, we empower businesses selling through our platform to reach global consumers. Our goal is to resolve issues efficiently, ensuring seamless operations.Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a key resolution point, you will diagnose technical,...