Collection and Account Resolution Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Kareo A tiempo completo

About the Position

Kareo is looking for an experienced Collections Specialist who can drive the overall health of our accounts receivable.

You will be responsible for:

  • Owning all aspects of A/R from collection to resolution
  • Negotiating payment plans with customers to collect past due invoices
  • Issuing customer credits and refunds in accordance with company policies
  • Resolving payment discrepancies and short payments
  • Managing credit card payments, ACH, and payment failures

You will work closely with our Customer Service Managers and Sales team to ensure seamless collaboration and effective communication.

Your professional qualifications should include:

  • 5+ years of experience handling accounts receivables, deductions, credit, and collections
  • Excellent verbal and written communication skills
  • Experience working in high-volume environments with thousands of transactions
  • Self-motivation and a proactive approach to tasks and process improvements


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