Global Customer Service Representative

hace 1 mes


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo
Company Overview

Bosch Group is a leading global supplier of Business Process Outsourcing for complex business processes and services. Our innovative solutions leverage the latest technology and the Internet of Things to deliver integrated services in Mobility, Monitoring, and Customer Experience.

Job Description

The Job Title involves providing excellent customer service to vehicle owners by answering incoming calls, coordinating Emergency Response Support, and developing customer relationships that contribute to business objectives.

Required Skills and Qualifications

To excel in this role, you should possess:

  • A minimum of High School Diploma
  • 2 years of experience working in a call center environment
  • Excellent communication skills, both verbal and written
  • Knowledge of customer service principles and practices
  • Strong interpersonal skills, organizational skills, and attention to detail
  • Ability to work effectively without supervision, be flexible, and adaptable to support operational needs
Benefits

This position offers a rewarding opportunity to grow your career while delivering exceptional customer experiences. We provide a dynamic work environment with opportunities for professional growth and development.

Estimated Salary: $45,000 - $55,000 per year

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