Technical Escalation Professional for Microsoft Azure

Key ResponsibilitiesAs a Support Escalation Engineer, you will be responsible for response and resolution of customer technical issues. You will review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.You will also participate in communities with peer delivery roles and...

Take your technical skills to the next level with Microsoft as a Technical Solutions Architect - Azure.Required Skills and QualificationsWe are seeking highly skilled professionals with:3+ years technical pre-sales or technical consulting experienceBachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years...

Key ResponsibilitiesYou will be responsible for providing exceptional customer support experiences with Microsoft, identifying cases that require escalation, and creating and maintaining incident management requests.Additionally, you will contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer and...

Join us at Microsoft as a Digital Solution Area Specialist and be part of our mission to empower every person and organization on the planet to achieve more.In this role, you will be responsible for leading technical sessions and demonstrations to showcase the capabilities of Azure, and working closely with partners and other stakeholders at Microsoft to...

About the RoleWe are seeking a highly motivated Microsoft Dynamics Financial Operations professional to join our team. As a technical expert, you will be responsible for providing critical support to customers, partners, and internal stakeholders.Your primary responsibility will be to diagnose, troubleshoot, and resolve complex issues related to Microsoft...

Within Microsoft's Customer Experience & Success (CE&S) organization, the Customer Service & Support (CSS) team is responsible for delivering a seamless support experience for our global customers.We build trust and confidence for every person and organization through resolving their issues quickly, preventing future problems from occurring, and...

Company OverviewMicrosoft is a global leader in the technology industry, dedicated to empowering individuals and organizations to achieve their goals. Our mission is to create life-changing innovations that impact billions of lives around the world.We are seeking a talented Technical Support Professional to join our team, who will be responsible for...

Our Organization:Do you have a passion for Cloud Services?Do you want to be a key technical leader in a rapidly growing & profitable "Enterprise" cloud service?Does building the Services infrastructure of a cloud service excite you?If you want to join a fast-paced team & have an impact on a growing online business, this is the opportunity for you to drive...

About MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job DescriptionThis role is part of the Customer Experience and Success (CEnS) organization,...

We are seeking a highly skilled Cybersecurity Expert to join our team at Microsoft. As a key member of our Customer Service & Support (CSS) organization, you will be responsible for delivering a seamless support experience that builds trust and confidence for every person and organization.About Our TeamOur Customer Service & Support (CSS) organization is...

Making a positive impact on businesses through digital transformation is at the heart of what we do at Microsoft Corporation. As a Microsoft Enterprise Partner, you will play a critical role in helping customers achieve their business goals by leveraging Microsoft solutions and partners.We're looking for an individual with 6+ years of technology-related...

Empowering every person and organization to achieve more is at the heart of Microsoft's mission.Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.We create life-changing innovations that impact billions of lives around the world.You can help us achieve our...

Empowering Every Person and OrganizationMission to Achieve More, Inspired Excellence, and Encouraging Teams and Leaders to Bring Their Best Each Day.Innovations that Impact Billions of Lives Around the World, Strategy, Design, and Implementation of the Microsoft End-to-End Customer Experience.The Microsoft Customer Experience & Success (CE&S) organization is...

Solving Complex ProblemsJob DescriptionWe are looking for a highly skilled Technical Support Engineer to join our team. As a key member of our Customer Experience and Success (CEnS) organization, you will be responsible for solving complex technical problems and providing exceptional customer support experiences.Key Responsibilities- Represent Microsoft and...

In this role, you will have the opportunity to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies.About This RoleThis role is flexible, allowing you to work up to 50%. You will be responsible for designing the solution using your technical knowledge, architectural approach, consultancy skills, and...

Job DescriptionAs a Technical Support Engineer, you will own, troubleshoot, and solve customer technical issues, collaborating within and across teams.You will participate in communities with peer delivery roles and develop specific technical and professional proficiency to enable you to understand and resolve customer issues.You will identify potential...

Job Summary:In this role, you will provide technical support to customers, partners, and internal teams. You will be responsible for troubleshooting complex computer systems, software, and networked systems. Your duties will include reviewing customer issues, performing analyses, and collaborating with cross-functional teams to resolve...

Job Description: Provides technical support to customers, partners, field engineers, and other product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, or networked and/or wireless systems.Works with customers to review and resolve issues.Performs troubleshooting and related analyses;...

About the RoleThis Cloud Support Engineer position involves owning, troubleshooting, and solving customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams. The successful candidate will identify cases requiring escalation and create and maintain incident management requests to product group or...

Job OverviewWe are looking for a highly motivated Technical Issue Resolution Professional to join our support engineering team. As a key member of our team, you will provide technical support to customers and internal stakeholders, resolving complex issues efficiently and effectively.Main Responsibilities:Provide technical support to customers and internal...