Expert Customer Support Engineer for Dynamics
hace 5 días
We are looking for an experienced Expert Customer Support Engineer to join our team. In this role, you will be responsible for providing technical guidance and support to customers who are experiencing issues with our Dynamics software.
You will work closely with customers to understand their needs, provide timely and accurate solutions, and ensure that they receive exceptional customer service. Your technical expertise and problem-solving skills will be essential in resolving complex software issues and delivering high-quality support.
- Provide technical guidance and support to customers who are experiencing issues with our Dynamics software
- Collaborate with colleagues to continuously improve our processes and deliver high-quality support
- Work closely with customers to understand their needs and provide timely and accurate solutions
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Technical Support Professional
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoAbout the RoleThis is an exciting opportunity for a talented Technical Support Professional to join our fast-paced environment. As a Dynamics Tech Support Engineer, you will be responsible for providing expert-level support to customers, resolving complex software issues, and collaborating with colleagues to improve our processes.You will work with customers...
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Dynamics Support Solutions Specialist
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoJob OverviewWe are seeking a highly skilled Dynamics Tech Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to resolve complex software issues.In this role, you will work closely with customers to understand their needs and provide timely and...
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Dynamics Tech Support Engineer
hace 3 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Dynamics Tech Support Engineer Level to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
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Dynamics Tech Support Engineer
hace 3 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Dynamics Tech Support Engineer Level to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
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Dynamics Support and Consultancy Professional
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoPosition SummaryWe're seeking a highly skilled Dynamics Tech Support Engineer Level to join our team. As a key member of our support team, you'll work closely with customers to resolve complex cases and deliver exceptional customer service.Key Performance IndicatorsResolve complex customer cases efficiently and effectively.Deliver high-quality support to...
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Dynamics 365 Operations Expert
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoAbout This Opportunity:As a senior technical specialist, you will drive technical advancement of staff and identify opportunities for product improvement.You will serve as advisor to your team for technical questions and problems, guiding and partnering with your team members to solve complex issues.This role requires creativity, adaptability, and strong...
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Technical Support and Guidance Expert
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoRole OverviewThis position requires a customer-focused individual to work as a Dynamics Tech Support Engineer Level to resolve complex customer cases. The ideal candidate will have a proven track record of delivering exceptional customer service and providing quick and accurate support.Key ResponsibilitiesWork with customers to resolve software issues and...
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Technical Support Engineer
hace 3 semanas
Alajuela, Alajuela, Costa Rica Storyblok A tiempo completoFrom the start, we have seen unbelievable growth in community and usage on a global scale, empowering people and companies in 131 countries to build sustainable and reliable projects faster.As a company, we've grown 156% in the last year from 92 to 236 employees, across 45+ countries.We secured our Series B funding of $47 million last year in the month of...
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Customer Care Solutions Expert
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoJob TitleCustomer Care Solutions ExpertJob SummaryTek Experts is seeking a highly motivated Customer Care Solutions Expert to join our Sales Support & Customer Care (SSCC) team. In this role, you will be responsible for managing customer cases, collaborating with internal teams, and providing exceptional customer service.Key ResponsibilitiesManage customer...
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Sme For Technical Area
hace 3 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role.You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement.In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with your...
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Customer Service Expert
hace 4 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoSales Support & Customer Care Role:We are seeking an experienced Quoting Coordinator to join our Sales Support & Customer Care team at Tek Experts. This role requires a high level of technical expertise, coupled with excellent communication and interpersonal skills.As a Quoting Coordinator, you will be responsible for providing expert guidance to regional...
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Sme For Technical Area
hace 3 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role.You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement.In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with your...
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Customer Service Solutions Specialist
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoCompany OverviewTek Experts is a tech services and support company that specializes in delivering unique solutions for clients.We're problem solvers, engagers, and creative thinkers who strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive.Job DescriptionThis role involves working as...
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Technical Support Engineer
hace 3 semanas
Alajuela, Alajuela, Costa Rica Golabs A tiempo completo**About the job Technical Support Engineer**:**Responsabilities**- Develop and maintain technical knowledge solutions- Research, diagnose, troubleshoot and identify solutions to resolve customer issues- Document and track customer issues to resolution while adhering to SLAs- Identify and document technical defects and other challenges- Handle customer...
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Support Solutions Specialist
hace 5 días
Alajuela, Alajuela, Costa Rica Golabs A tiempo completo**About the Role**We are seeking a talented Technical Support Engineer to join our team at Golabs. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their complete satisfaction with our products.**Key Responsibilities Include:**Providing expert-level technical support to customers...
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Market Rate Expert
hace 6 días
Alajuela, Alajuela, Costa Rica Jll A tiempo completoAbout the RoleThis role is responsible for developing and implementing pricing strategies for services offered by the organization. The successful candidate will play a critical role in maximizing revenue and achieving business objectives.The ideal candidate will have a strong background in pricing analysis, services pricing, and developing pricing...
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Topic Sme 2
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're in search of a highly knowledgeable Subject Matter Expert to join us in a senior technical role.You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement.In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with your team...
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Customer Service Resolution Expert
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoAbout the RoleIn this challenging and rewarding role, you will be part of a dynamic team that delivers world-class management of critical situations. As a Customer Service Resolution Expert, you will play a critical role in ensuring that our customers receive the highest level of service and support.Key responsibilities will include providing regular updates...
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Customer Experience Manager
hace 5 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoJoin our team at Tek Experts and take advantage of a dynamic work environment where you can grow your IT career.We're seeking a highly motivated and organized Business Solutions Expert to join our global team of experts.Job OverviewTek Experts is a leading provider of tech services and support solutions, with a focus on delivering specialized and unique...
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Customer Account Recovery Expert
hace 3 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoDuties and Responsibilities:The Customer Account Recovery Expert is responsible for notifying customers of delinquent payments and collecting all accounts receivable due in assigned areas. This includes working with customers to develop and maintain payment schedules in accordance with terms, taking immediate action on accounts requiring priority handling...