Cloud Technical Strategist

hace 1 mes


San José, San José, Costa Rica Microsoft A tiempo completo
Role Overview

In Microsoft's Enterprise team, we're seeking a Cloud Technical Strategist to drive customer success through impactful architecture solutions.

Key Responsibilities:
- Foster strong relationships with customer architects, technical specialists, and business stakeholders to gather insights and map architecture solutions to business outcomes.
- Develop professional learning plans for team members, role-model technical readiness, and mentor colleagues to focus on customer experience and anticipate dissatisfaction.
- Actively listen to customers, challenge their perspectives, and present strategic insights and alternatives to inform decisions.

Business Impact:
- Identify and mitigate potential issues, advise customers on performance optimization, and minimize business and technical risks through proactive strategies.
- Stay abreast of industry trends, competitor architecture solutions, and Microsoft's strengths to drive informed conversations with customers.

Technical Leadership:
- Collaborate with technical teams to share ideas, insights, and strategic technical input, participating in external community events to stay at the forefront of industry knowledge.
- Drive discussions with customers on technical topics, leveraging expertise to shape architecture solutions that meet their needs.

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