Content Strategist for Technical Documentation
hace 1 mes
Equifax is seeking a Content Strategist to produce high-quality technical documents for external customers and internal employees. This role involves working with a talented team to create comprehensive documentation across the organization.
Key Responsibilities:- Develop consistent documentation standards for enterprise customers, global implementation teams, and internal employees
- Establish effective tools, templates, and methods for producing documentation deliverables
- Collaborate with design and branding teams to ensure compliance with content, format, and brand standards
- Work closely with software development teams to ensure technical accuracy of user content
- Maintain consistency in guidelines, tools, and styles employed across all documentation
- Evaluate publications to ensure they adhere to Equifax and industry best practices
- Distinguish between conceptual, procedural, and reference information types
- Manage single-source and reusable content for automatic updates in multiple documents
- Understand version control concepts as related to content management systems
- Administer conditional content for differentiated global audiences or regional variables
- Minimum 2 years of IT project coordination experience (SDLC projects)
- At least 2 years of experience utilizing Jira, Confluence
- 2+ years of experience working in a cross-functional team structure
- Proficiency in MS Office and/or Google Workspace
- English proficiency B2 or above
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