Technical Content Specialist

hace 3 semanas


San José, San José, Costa Rica Lrn Corporation A tiempo completo

About LRN

LRN is a global SaaS-based e-Learning provider with a presence across US, EMEA, APAC, and LatAm. Our company utilizes LRN services and e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures.

About the role

As a writer, you will join the team to create high-quality documentation, including how-to guides, videos, and other content that helps users get the most out of the company's software solutions. You will work closely with product managers, engineers, and other stakeholders to gather information and ensure that documentation is accurate, clear, and easy to understand.

Your responsibilities will include:

  • Create and maintain technical documentation, including how-to guides, user manuals, and other content that helps internal and external users understand and use the company's software solutions.
  • Work closely with product managers, engineers, and other stakeholders to gather information and ensure that documentation is accurate, clear, and easy to understand.
  • Create videos and other multimedia content to help users understand how to use the company's software solutions.
  • Stay up to date with the latest features and functionality of the company's software solutions to ensure that documentation is accurate and up to date.
  • Collaborate with the product team to ensure that documentation meets the needs of users and supports the company's product strategy.
  • Create and maintain a style guide for documentation to ensure consistency across all documentation.
  • Continuously evaluate and improve the documentation process to ensure that documentation is delivered efficiently and effectively.
  • Stay up to date with industry trends and best practices in technical writing.
  • Organize and maintain document repositories and version control systems.
  • Conduct usability testing and gather feedback to improve documentation.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in writing, with a focus on software solutions in a SaaS environment.
  • Familiarity with software development methodologies and agile practices.
  • Experience writing for a global audience with the ability to communicate technical information in a clear and concise manner.
  • Experience creating videos and other multimedia content to support documentation efforts.
  • Excellent communication skills, with the ability to work collaboratively with cross-functional teams.

Benefits

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • San José, San José, Costa Rica Ex2 Outcoding A tiempo completo

    About the RoleWe are seeking a skilled E-Learning Content Specialist to join our innovative team at EX2 Outcoding.Job OverviewThis role is integral to developing and maintaining high-quality educational content for our platforms, ensuring our users have access to the best resources available.Key ResponsibilitiesThe successful candidate will be responsible...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    About the Role:We are seeking an experienced Technical Content Developer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center. This role involves working cross-functionally with the Product, Engineering, Marketing, and Field Operations teams to understand and write about new product features.Key Responsibilities:Immerse...

  • Content Specialist

    hace 3 semanas


    San José, San José, Costa Rica Gensler A tiempo completo

    About This RoleWe are seeking a skilled Content Specialist to join our team at Gensler. This individual will be responsible for crafting compelling content to showcase our firm's innovative projects, talented professionals, and industry expertise.Key ResponsibilitiesCollaborate with office leaders, marketing team members, and PR professionals to develop...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewAmazon Support Services Costa Rica Srl is seeking a skilled Content Localization Specialist to join our team. As a key member of our localization team, you will play a crucial role in ensuring the high-quality translation and localization of content for our customers.About the RoleWe are looking for an experienced localization professional with...


  • San José, San José, Costa Rica Equifax A tiempo completo

    At Equifax, we are seeking a skilled Technical Documentation Specialist to join our team of talented professionals. As a key member of our documentation team, you will be responsible for creating high-quality technical documents that meet the needs of our external customers and internal employees.Key Responsibilities:- Develop and maintain technical...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    **Job Summary**We are seeking a highly skilled Metadata Content Specialist to join our team at Amazon Support Services Costa Rica Srl.**Key Responsibilities:**The successful candidate will be responsible for editing product descriptions for titles in Brazilian Portuguese and American English, ensuring they are grammatically correct, spelled correctly...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations team to protect customers from copyright infringing content and demonstrate high judgement on account enforcement.About the RoleThis Content Policy Operations Specialist will be expected to handle day-to-day issues, but will also...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    At Now Digital Talent, we are seeking a highly skilled Digital Content Specialist to join our team. In this role, you will work closely with our SEO team to upload, format, and optimize content in accordance with SEO guidelines and best practices.Key Responsibilities:Collaborate with the SEO team to upload and optimize content on our website.Utilize...

  • Localization Specialist

    hace 4 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Title: Localization SpecialistJob Summary: We are seeking a highly skilled Localization Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Localization Specialist, you will be responsible for localizing content available in the Amazon Prime Video catalog from English to LATAM ES.Key Responsibilities:Localize SDH/Subtitles and...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    At Teleperformance Costa Rica, we are committed to delivering exceptional customer experiences. As a Content Moderator Bilingual Specialist, you will play a vital role in ensuring the integrity of our digital communities.Salary: The estimated monthly salary for this position is between $6,500 and $7,000 USD.About the Role:We are seeking an experienced and...


  • San José, San José, Costa Rica Object Technology Solution A tiempo completo

    Job OverviewWe are seeking an experienced Digital Content Production Specialist to join our team at Object Technology Solutions.


  • San José, San José, Costa Rica 360Training A tiempo completo

    360training offers an attractive compensation package that ties to performance and impact, providing a salary of approximately $70,000 per year.Job Summary:We are seeking a highly skilled Content Creation Specialist to join our team. This role involves creating and revising content and audio scripts using standardized processes and templates.Key...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are looking for a highly motivated Content Policy Operations Specialist to help protect our customers against content-related risks, and drive projects to improve efficiency.Key Responsibilities- Conduct manual reviews of global content policy compliance operations.- Make high judgement decisions on compliance actions.- Drive projects that...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    Microsoft is seeking a Technical Support Specialist to own, troubleshoot and solve customer technical issues. This role offers an opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.About the RoleThis position is part of Microsoft's Customer Experience &...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    The role of a Global Content Review Specialist at Teleperformance Costa Rica requires a highly skilled and detail-oriented individual to oversee the review and classification of user-generated content.Key responsibilities include reviewing images, text, videos, and audio, potentially of sensitive or graphic nature. This involves ensuring compliance with...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    About the RoleThe Seller University team is seeking a detail-oriented Program Operations Specialist to help support content launch and management workflows and enable successful delivery of weekly live trainings for sellers. This role involves collaborating with Seller University stakeholders to own key functions of our content delivery and live education...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    At Smartsheet, we're seeking an experienced Associate Technical Writer to join our Global Shared Services organization. This role is part of a fast-paced team that works cross-functionally with Product, Engineering, Marketing, and Field Operations teams.This position involves planning, developing, and maintaining customer-facing content for the Smartsheet...


  • San José, San José, Costa Rica Doubleverify A tiempo completo

    At DoubleVerify, we're at the forefront of product development in the ad tech industry. As a Digital Content Classification Specialist, you'll play a vital role in our Classification Operations team by analyzing and labeling videos, images, and social media content to ensure their quality.This is an excellent entry-level opportunity for someone interested in...


  • San José, San José, Costa Rica Equifax A tiempo completo

    Equifax is seeking a Content Strategist to produce high-quality technical documents for external customers and internal employees. This role involves working with a talented team to create comprehensive documentation across the organization.Key Responsibilities:Develop consistent documentation standards for enterprise customers, global implementation teams,...