Operational Excellence Manager for Customer Service

About Us: As the world's leading global information services company, Experian operates across 44 countries with 23,000 employees. Our company culture prioritizes passion, teamwork, and continuous improvement.We're committed to creating a customer-centric environment where our employees feel valued and empowered to deliver exceptional service. Our goal is to...

About the Role: As a Service Excellence Manager at Auxis, you will play a key part in driving business success through exceptional customer service. You will lead a team of customer service professionals, providing coaching, guidance, and development opportunities to help them reach their full potential.The successful candidate will have a strong background...

Position SummaryWe are seeking an experienced Operational Excellence Manager to join our team. As a key member of our operations team, you will be responsible for driving process improvements, leading cross-functional teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement process improvements to enhance efficiency and...

**Job Summary:**The role of Operational Excellence Lead at Auxis involves providing high-level support to customer service clients, focusing on achieving exceptional levels of customer satisfaction and productivity. As a key member of the project team, this individual will offer guidance, direction, monitoring, and coaching to assigned teams across various...

We are looking for an exceptional Operational Excellence Manager to join our Enablement Community Operations Org.The successful candidate will be responsible for developing and implementing operational frameworks, processes, and governance definitions to drive our team's growth and maturity.CURRENT PROJECTS:Voice of the Customer ProgramPolicy & Customer...

Operational Excellence Specialist">The Customer Service Team Lead will be responsible for driving operational excellence in our customer service operations. This position requires strong analytical and problem-solving skills, as well as the ability to communicate effectively with team members and stakeholders.">Main Responsibilities:">">Analyze performance...

About the RoleWe are seeking a highly skilled and motivated individual to join our Global Payroll Operational Excellence team as an Operational Excellence Manager - Payroll. This exciting opportunity is part of Amazon Support Services Costa Rica Srl, a stable and growing company.Key ResponsibilitiesLead Lean Six Sigma Yellow/Green Belt projects for metrics...

Job DescriptionWe are seeking a highly skilled Operational Excellence Specialist to join our team at Amzn Support Srvcs Costa Rica. As an Operational Excellence Specialist, you will play a critical role in driving process improvements and delivering operational efficiency across the organization.About the Role:Support the execution of the WW FGBS ACES...

**Job Overview:**Auxis is seeking an experienced Customer Service Operations Manager to join our team. In this critical role, you will play a vital part in delivering exceptional customer service and supporting our clients' business objectives. Your primary focus will be on overseeing the day-to-day operations of our customer service team, ensuring that we...

Job summaryAmazon Customer Excellence Services (ACES) owns the identification of High impact initiatives, and develops, deploys and sustains scalable mechanisms to continuously improve FGBS operations.ACES centralize tangible cost savings initiatives, improvement project portfolio, invent and simplify culture.As an ACES Specialist you will support site...

**Job Overview**Citi seeks a highly motivated and organized Operational Excellence Manager to lead the business office for Stakeholder Services within HR Shared Services. As an Operations Lead Analyst, Vice President, you will be responsible for leading projects, coordinating across all regions to prepare business updates, develop organization communications...

At Huber+Suhner, we design and create essential components that transport power and data through networks. This is how our employees around the globe contribute to a world where people get and stay connected.Key Responsibilities:Synthesize cost center budgets based on specifications, projections, trends, and company targetsMonitor cost trends, initiate...

Experian is a global information services company that unlocks the power of data to create opportunities for consumers, businesses, and society. We're proud to be recognized as one of the 100 Best Companies to work for by FORTUNE.We're seeking a highly skilled Customer Service Experience Specialist to join our Experian Consumer Services team. In this role,...

Job Summary: We are seeking a highly skilled Customer Service Excellence Lead to join our Bosch Group team. This role involves driving customer satisfaction through exceptional service delivery and continuous process improvement.Main Responsibilities:Evaluate the quality of customer interactions via phone calls and written communication to ensure consistency...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...

Company OverviewExperian is the world's leading global information services company. We empower consumers and our clients to manage their data with confidence, helping individuals take financial control and access financial services, businesses make smarter decisions and thrive, lenders lend more responsibly, and organisations prevent identity fraud and...

Key ResponsibilitiesTrack, trend, analyze, and manage KPIs, including SLAs, service/ops KPIs, customer satisfaction (NPS, CSAT)Assist in key CS operations and business delivery, including supporting operational requirements, processes, and proceduresTroubleshoot in real-time to support business and service goalsEfficiently manage multi-channel service...

Job DescriptionThe Operational Excellence Coach plays a crucial role in driving continuous improvement across our franchise stores. This individual will conduct Virtual Operations Excellence Reviews, providing guidance and coaching to the field operations team.Main Responsibilities:Conduct Virtual Operations Excellence Reviews and provide coaching to the...

Job Overview:We are seeking an experienced Operational Excellence Specialist to join our team at Equifax. In this role, you will be responsible for driving process improvement initiatives across the organization.About the Role:The Operational Excellence Specialist will assess the feasibility of process improvement opportunities and prioritize them based on...

Job DescriptionThe Customer Service Operations Manager will serve as the primary point of contact for all operational aspects within their designated responsibilities.Key Responsibilities:Supervise team members to ensure daily tasks are completed efficiently.Act as a reliable and confident leader, setting a positive example for the team.Key Performance...