Operational Excellence Manager

hace 1 día


San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

Position Summary

We are seeking an experienced Operational Excellence Manager to join our team. As a key member of our operations team, you will be responsible for driving process improvements, leading cross-functional teams, and ensuring high-quality service delivery.

Key Responsibilities:

  • Develop and implement process improvements to enhance efficiency and effectiveness
  • Lead cross-functional teams to resolve complex issues and improve service delivery
  • Collaborate with stakeholders to identify areas for improvement and develop solutions
  • Monitor and report on key performance indicators to measure service delivery success

Requirements

We are looking for candidates with a Bachelor's degree from a four-year college or university and at least 5 years of directly related experience. Strong leadership and communication skills, proficiency in English, and analytical skills are also essential.

About Us

At Align Technology, we believe in the power of innovation and the importance of delivering exceptional customer experiences. We are committed to helping dental professionals worldwide achieve the clinical results they expect and transforming smiles and changing lives.



  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job DescriptionAs an Operational Excellence Lead, you will play a vital role in driving operational efficiency and effectiveness within our Support Delivery organization. You will lead cross-functional teams, developing and implementing strategic initiatives to improve processes, reduce costs, and enhance customer satisfaction.Your responsibilities will...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job DescriptionThe Global Payroll Operational Excellence team at Amazon Support Services Costa Rica Srl is seeking a highly skilled and motivated individual to drive process improvements, standardize processes, and eliminate the root cause of defects within the current metric reporting systems.About the Role:We are looking for an exceptional candidate with...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the Role">We are seeking a highly skilled Operational Excellence Manager to join our team in Costa Rica. This is an exciting opportunity to drive process improvements, standardize processes, and eliminate defects within our metric reporting systems.">Key Responsibilities:">">Lead Lean Six Sigma Yellow/Green Belt projects for metrics improvement through...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Business Analysis Opportunities:As a Business Analyst at Amazon Support Services Costa Rica Srl, you will have the opportunity to drive business transformations and operational excellence across the organization. You will lead cross-functional teams to deliver high-impact programs that touch every aspect of our fast-paced global operations. Your expertise in...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    About the Opportunity:Sysco Costa Rica is seeking a highly experienced Operational Excellence Leader to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence and process improvements across the organization.Your primary focus will be on working with cross-functional teams to identify areas of...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    **Job Overview**The Senior Value Stream Manager is responsible for leading the sustaining activities of their value streams regarding people, safety, quality, production, financials & operational excellence.This role actively supports sustaining and new launches activities regarding engineering, planning, procurement, deliveries & maintenance.Promoting...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    **About IBM Corporate Headquarters**IBM's CHQ team represents a diverse range of functions, including marketing, finance, legal, operations, HR, and more. We work together to tackle complex problems, drive client success, and create collaborative work environments for our employees.Are you eager to learn, grow, and contribute to our mission? Do you want to...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    3+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Unlocking Customer Potential**We're Experian, the world's leading global information services company, dedicated to unlocking the power of data to create more opportunities for consumers, businesses, and society.Our Experian Consumer Services team provides financial power to all through credit education and identity protection solutions to consumers and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    As a Senior Analyst for Operational Excellence, you will play a critical role in ensuring the effectiveness of controls and mitigation of operational risks within Citi's Enterprise Infrastructure (EI) division.This role requires collaboration with CLRS' NAM Senior Management and the NAM Operations team to drive operational excellence and identify...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    Job OverviewViant Medical seeks a skilled Operational Excellence Specialist to drive continuous improvement initiatives and enhance manufacturing efficiency.Main Responsibilities- Analyze current manufacturing processes and identify opportunities for improvement.- Develop and implement new processes and methods to increase productivity and quality.-...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...

  • Operational Risk Lead

    hace 3 días


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the Position: Amazon Support Services Costa Rica Srl - B20 is seeking an experienced Risk Manager to join their team. In this role, you will be responsible for identifying and mitigating risks associated with financial and operational activities.Main Responsibilities:Assessing and mitigating risks associated with financial and operational...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    **Job Title**: Operational Excellence Engineer I**Department**: Engineering**Main Purpose of Job**: (Brief Summary)- Under the direction of the OpEx Manager or Senior OpEx Leader, the continuous improvement engineer is responsible for assisting the design, implementation and methodology to support manufacturing production and efficiencies.Analyze current...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Company Overview:Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. As a leader in the industry, we provide solutions for businesses and governments worldwide.About the Role:We are seeking an experienced Operational Efficiency Manager to join our Ratings Operations & Controls team. In this role, you will...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About Our CompanyWe're a company that's revolutionizing the way people read and access books.Job OverviewThe Risk Management Coordinator will be part of our Kindle Books Self-Publishing Operation, working on highly visible projects and contributing to the company's history-making endeavors.Main ResponsibilitiesPrioritize tasks effectively to ensure...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Join Our Team**We are seeking a highly motivated and results-driven Customer Service Analyst to join our team at Experian. As a Customer Service Analyst, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Manage multiple customer requests and issues simultaneously, ensuring timely and...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmzn Support Srvcs Costa Rica is a leading technology company dedicated to delivering exceptional customer experiences. Our mission is to provide innovative solutions that empower our customers and partners to thrive in the digital age.Salary and BenefitsWe offer a competitive salary package that includes a range of benefits designed to...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    Account Management RoleThe Operational Business Relationship Manager at Hewlett Packard serves as a critical interface between the company and its large global or regional accounts. Key responsibilities include planning and executing business analyses to drive business growth and customer satisfaction, collaborating with other functions to resolve...