Operational Excellence Leader

hace 18 horas


San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

**Job Overview**

The Senior Value Stream Manager is responsible for leading the sustaining activities of their value streams regarding people, safety, quality, production, financials & operational excellence.

This role actively supports sustaining and new launches activities regarding engineering, planning, procurement, deliveries & maintenance.

Promoting outstanding work environment within their value streams, ensuring communication, respect, recognition, inclusion & dialogue are at the operations bases.

This position develops proactive & perdurable interrelationships between the value streams and other functional support departments, assuring the value streams are compliant with established policies and procedures set forth by the company.

As the main customer interface with Viant, delivering a world class customer service experience.

Key Responsibilities:

  • Manage direct and indirect resources to accomplish business goals.
  • Maintain morale and employee relations.
  • Promptly recognize milestones completion, quality related achievements & go beyond attitudes.
  • Develop, sustain & enhance working networks within and between departments.
  • Promote a safe work environment by sponsoring continuous improvement initiatives around EHS.
  • Ensure next level (downstream) routinely performance and development reviews by setting and maintaining individual and group sessions based on established objectives & desirable career paths.
  • Coach and develop direct resources to help achieve IDPs.
  • Lead value stream members while seeking excellence in all quality & compliance related metrics and goals.
  • Ensure value stream business units profitability by hitting or exceeding financial projections; manage all required improvements towards materials usage, labor efficiency, overhead expenses & sales achievement.
  • Promote & lead value improvement projects (VIPs) and OpEx initiatives to enhance profitability.
  • Manage production upstream planning & programming to ensure reaching business goals.
  • Act as the liaison between the value stream team, the company & the customer.
  • Support Business Development on liability negotiations with customers when agreements have been broken or any condition has been dismissed.
  • Support Business Development initiatives with current or potential customers.
  • Develop and deploy performance/reporting improvement ideas & tools for value streams under responsibility.


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