Operational Excellence Analyst

hace 2 días


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
About Our Company

We're a company that's revolutionizing the way people read and access books.

Job Overview

The Risk Management Coordinator will be part of our Kindle Books Self-Publishing Operation, working on highly visible projects and contributing to the company's history-making endeavors.

Main Responsibilities
  • Prioritize tasks effectively to ensure productivity and meet team standards for time management.
  • Evaluate content for appropriateness, considering sensitive topics, extreme views, or offensive material, to guarantee customer safety.
  • Identify process redundancies and leverage technology to bring continuous improvement to operational processes.
  • Collaborate with cross-functional teams and ensure program compliance by minimizing risk to the Kindle store.
Requirements
  • Strong data analysis tools, using MS Excel and similar software.
  • Technical and analytical aptitude, including some knowledge of statistics.
  • Digital media and publishing industry knowledge is a plus.
  • Proven experience in Risk Management.


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