Payroll Operational Excellence Professional
hace 4 días
The Global Payroll Operational Excellence team at Amazon Support Services Costa Rica Srl is seeking a highly skilled and motivated individual to drive process improvements, standardize processes, and eliminate the root cause of defects within the current metric reporting systems.
About the Role:We are looking for an exceptional candidate with expertise in managing and publishing dashboards, handling confidential information, and leveraging Lean Six Sigma methodologies to enhance operational excellence.
Key Responsibilities:- Lead Lean Six Sigma projects to improve metrics through the DMAIC approach.
- Act as a project manager for small and medium-sized projects, directing, supporting, and coaching project team members and stakeholders, and reporting on project progress and status.
- Collaborate with payroll operations, upstream teams, and technology teams on joint initiatives and reports.
- Analyze large datasets to uncover trends and identify root causes for performance misses, ensuring accuracy of data reported out.
- Communicate effectively with stakeholders to ensure a common understanding of project status, risks, and decision points for system or process changes.
- Represent Global Payroll OE in local and global meetings/conference calls.
Pull and analyze data with ease, drive process improvements, standardize processes, and eliminate the root cause of defects within the current metric reporting systems. Meet with stakeholders, write papers, and provide six sigma trainings.
About the Team:The Global Payroll Operational Excellence team is dedicated to driving operational excellence and improving processes across the organization. We are seeking a talented individual who can contribute to this effort and help us achieve our goals.
Requirements:- 2-3 years of experience in managing and publishing dashboards.
- Ability to handle confidential information appropriately.
- Certified Lean Six Sigma Black Belt.
- Advanced degree in Engineering, Statistics, Economics, MS, or MBA.
- Process, manufacturing, or engineering background with an ability to understand process workflow and throughput.
- Knowledge of SQL, Power-Bi, Tableau, and Python.
- Demonstrated experience pulling and analyzing data to aid root cause identification and process improvement initiatives.
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