Coach for Operational Excellence

hace 7 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

**The Ideal Candidate:**

We are looking for a highly motivated and experienced Operational Excellence Coach to join our team. As an Operational Excellence Coach, you will have the opportunity to work closely with our field operations team, driving continuous improvement and ensuring operational excellence in our franchise stores.

Main Responsibilities:

  • Provide coaching and guidance to the field operations team.
  • Conduct Virtual Operations Excellence Reviews in franchise stores.
  • Maintain a thorough understanding of guest and operational needs & standards.
  • Develop and implement action plans to improve operational efficiency.
  • Craft effective action plans that drive system improvements.

Skills and Qualifications:

  • Education level: High school diploma or higher.
  • English level of B2+ and Bahasa.
  • Advanced Microsoft Office knowledge (MS Word, MS Excel, MS PowerPoint).
  • Strong facilitation skills, including the ability to lead third-party vendors.


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