Operational Efficiency Manager

hace 5 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo
Company Overview:
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. As a leader in the industry, we provide solutions for businesses and governments worldwide.

About the Role:
We are seeking an experienced Operational Efficiency Manager to join our Ratings Operations & Controls team. In this role, you will be responsible for leading a group of Associates working in the GMO to ensure data consistency and accuracy of information processed across the group.

Key Responsibilities:
- Liaise with Rating Analysts, MD's and other stakeholders on a regular basis to build relationships and open lines of communication.
- Manage staff with operating tasks, project analysis, effectively connect with management and adhere to company policies and procedures.
- Mentor and develop team members while providing ongoing support to a senior manager.
- Supervise the team with accountability for quality assurance by reviewing data discrepancy reports, documenting, tracking and resolution.

Requirements:
- 4+ years of relevant work experience including leading and supervising teams of 10+ associates.
- Prior experience in financial services or financial data/process management experience with a consistent record in operational effectiveness.
- Advanced Microsoft Office skills (Outlook, Excel, Word and PowerPoint).
- Strategic and tactical leadership skills with the ability to mentor and build committed teams.

What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.

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