Operational Excellence Manager
hace 2 meses
Job Overview
We are seeking an experienced Operations Manager to oversee and enhance our operational processes at Red Star Digital CR Limitada. This role is pivotal in ensuring that our daily operations run smoothly and efficiently, contributing to the overall success of our organization.
Key Responsibilities :
- Manage daily operations by monitoring activities, resolving issues, and optimizing workflows for maximum efficiency.
- Allocate and coordinate resources based on established and refined processes to ensure effective utilization.
- Analyze operational processes to identify improvement opportunities, develop optimization strategies, and implement changes to boost productivity and reduce expenses.
- Ensure that operational standards meet quality benchmarks and align with customer expectations.
- Assess potential operational risks and devise mitigation strategies to ensure business continuity and minimize disruptions.
- Create and oversee budgets for operational functions, ensuring effective resource allocation.
- Monitor key performance indicators (KPIs) to evaluate operational success, analyze performance data, and prepare comprehensive reports for management.
- Address customer feedback promptly to uphold high levels of satisfaction and loyalty.
- Foster effective communication within the organization to enhance interdepartmental coordination and conflict resolution.
- Encourage a culture of continuous improvement by promoting innovation, learning, and adaptability to market changes.
- Serve as the primary contact for client communications, addressing concerns and issues efficiently.
- Collaborate with the finance team to manage budgets, track expenditures, and forecast resource requirements for future projects.
- Stay informed about industry trends and emerging technologies in digital production, providing insights for potential adoption.
- Lead initiatives to improve collaboration and communication among geographically dispersed teams, utilizing remote working tools to enhance client satisfaction.
Requirements & Skills:
- A Bachelor's degree in a relevant field (e.g., Digital, Advertising, Operations, Business Administration) is required; a Master's degree is preferred.
- A minimum of 4-5 years of experience in operations, focusing on process enhancement, KPI tracking, and production workflows.
- Proven success in leading cross-functional teams and delivering projects on time and within budget.
- Strong knowledge of production processes, tools, and technologies.
- Excellent communication, negotiation, and interpersonal skills; proficiency in English (both written and verbal) is essential.
- Ability to manage multiple projects simultaneously in a dynamic environment.
- Proven analytical skills to tackle complex problems and develop innovative solutions.
- Experience in project management, including planning, organizing, and overseeing projects to ensure timely completion.
- Experience in an international and multicultural work environment.
- Proficiency with relevant operational management software and tools, such as ERP systems and data analytics platforms.
- Familiarity with Agile methodologies, such as Scrum or Kanban, is a plus.
Contract Type :
Permanent
Red Star Digital CR Limitada is committed to providing equal employment opportunities to all candidates and maintains a zero-tolerance policy for discrimination. We welcome applicants regardless of age, gender, race, ethnicity, disability, or any other factors unrelated to job performance.
-
Accounting Operations Manager
hace 4 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoJob Title: Accounting SupervisorJob Summary:The Accounting Supervisor is a key member of the RTR Team, reporting directly to the RTR Manager. This role is responsible for leading all operational aspects of the team, serving as the first escalation point for internal and external customers, and tracking, evaluating, and correcting the operational performance...
-
Corporate Account Manager
hace 4 semanas
San Antonio, Belén, Costa Rica UA Brands A tiempo completoAbout UA BrandsUA Brands is a leading provider of fashion-forward specialty apparel for the medical and culinary professions. With over 35 years of experience, we have established a strong reputation for quality, innovation, and customer satisfaction.About the RoleThe Corporate Account Manager is a key member of our team, responsible for maintaining and...
-
Corporate Account Manager
hace 4 semanas
San Antonio, Belén, Costa Rica UA Brands A tiempo completoAbout UA BrandsUA Brands is a leading provider of fashion-forward specialty apparel for the medical and culinary professions. With over 35 years of experience, we have established a strong reputation for quality, innovation, and customer satisfaction.About the RoleThe Corporate Account Manager is a key member of our sales team, responsible for maintaining...
-
Video Production Manager
hace 2 semanas
San Antonio, Belén, Costa Rica Havas Health & You A tiempo completoJob Title: Video Production ManagerAbout Prose on Pixels:We are Prose on Pixels, a global network focused on the betterment of human health. We are a collective of thousands of individual stories brought together for a common goal.Job Overview:The Video Production Manager will lead a dynamic team of creative professionals, overseeing the development and...
-
Operations Director
hace 4 semanas
San Antonio, Belén, Costa Rica Red Star Digital CR Limitada A tiempo completoJob Title: Operations ManagerJob Summary:We are seeking an experienced Operations Manager to join our team at Red Star Digital CR Limitada. The successful candidate will be responsible for ensuring the smooth day-to-day operations of our digital production processes, identifying areas for improvement, and implementing strategies to increase productivity and...
-
Business Operations Lead
hace 2 meses
San Antonio, Belén, Costa Rica Red Star Digital CR Limitada A tiempo completoJob Overview We are seeking a skilled Operations Manager to oversee and enhance our operational processes at Red Star Digital CR Limitada. The ideal candidate will be responsible for ensuring the seamless execution of daily operations while driving improvements and maintaining high standards of service delivery. Key Responsibilities : Manage daily...
-
Senior Accounting Professional
hace 3 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoAbout the Role:The Senior Accounting Professional will be a key member of the RTR Team, reporting directly to the Accounting Manager. This individual will be responsible for being the first escalation point of contact for internal and external customers and tracking, evaluating, and correcting the operational performance of the RTR team.Key...
-
Operations Supervisor
hace 2 meses
San Antonio, Belén, Costa Rica Red Star Digital CR Limitada A tiempo completoJob Overview We are seeking a dedicated and skilled Operations Manager to oversee our daily business functions and enhance our operational efficiency at Red Star Digital CR Limitada. The ideal candidate will be responsible for ensuring that our operations run smoothly and effectively while fostering a culture of continuous improvement. Key...
-
Video Production Director
hace 4 semanas
San Antonio, Belén, Costa Rica Havas Health & You A tiempo completoJob Title: Video Production ManagerAbout the Role:We are seeking a highly skilled and experienced Video Production Manager to lead our dynamic team of creative professionals. As a key member of our production team, you will be responsible for overseeing the development and execution of high-quality video projects that align with our mission.Key...
-
Established Corporate Sales Specialist
hace 2 semanas
San Antonio, Belén, Costa Rica UA Brands A tiempo completoAbout UA BrandsUA Brands is a leader in specialty apparel for the medical and culinary professions, with a strong commitment to philanthropy and community support.About the RoleThe Corporate Account Manager is responsible for maintaining and expanding relationships within selected strategic accounts, driving quota achievement and assigned objectives.Key...
-
Accounting Team Lead
hace 2 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoJob SummaryWe are seeking an experienced Financial Operations Supervisor to join our team at SYK Costa Rica Services S.R.L.The successful candidate will be responsible for leading the operational aspects of the team, managing performance, and ensuring a high level of employee engagement.Main ResponsibilitiesManage the performance of the team and track key...
-
Senior Accounting Manager
hace 4 semanas
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoJob Title: Lead AccountantWork Flexibility: HybridJob Summary:The Lead Accountant will be responsible for performing general accounting activities, including the preparation, maintenance, and reconciliation of ledger accounts and financial statements. This role will also involve providing guidance and developing technical skills and knowledge of other junior...
-
Senior Accounting Professional
hace 6 días
San Antonio, Belén, Costa Rica SYK Costa Rica Services S.R.L A tiempo completoJob Description: Work Flexibility: Hybrid As a key member of the RTR Team at SYK Costa Rica Services S.R.L, the Lead Accountant is responsible for performing general accounting activities, including the preparation, maintenance and reconciliation of ledger accounts and financial statements such as balance sheets, profit-and-loss statements and capital...
-
San Antonio, Belén, Costa Rica Prysmian Group A tiempo completoWe are seeking a highly skilled HR Business Partner to join our team in Heredia, Costa Rica. As an HR Business Partner for Costa Rica and Central America, you will play a key role in driving business success by developing and implementing integrated HR solutions that align with our company's strategic objectives.About the RoleThis is a dynamic opportunity...
-
Operational Excellence Manager
hace 5 meses
San José, Costa Rica Eaton A tiempo completoEaton’s EPG LAC Latin AmericaCaribbean Division division is currently seeking a Operational Excellence Manager. As an OPEX (Operational Excellence) Manager at Eaton, you will play a pivotal role in driving operational improvements, cost efficiency, and quality enhancement. You will be responsible for Leading a team that manages and enhances the Quality...
-
Operational Excellence Manager
hace 5 meses
San José, Costa Rica Eaton A tiempo completoEaton’s EPG LAC Latin AmericaCaribbean Division division is currently seeking a Operational Excellence Manager. **Job responsibilities**: 1.Operational Excellence Leadership: Lead and champion the implementation of Lean Six Sigma and EQMS methodologies across various functional areas within the organization. 2.Process Optimization: Identify, analyze, and...
-
Payroll Operational Excellence Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Summary: We are seeking a highly skilled Payroll Operational Excellence Manager to join our team at Amazon Support Services Costa Rica Srl.About the Role: As a Payroll Operational Excellence Manager, you will be responsible for leading Lean Six Sigma Yellow/Green Belt projects to improve metrics and drive process improvements. You will also act as a...
-
Payroll Operational Excellence Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role: We are seeking a highly skilled Payroll Operational Excellence Manager to join our team at Amazon Support Services Costa Rica Srl. As a key member of our Global Payroll Operational Excellence team, you will play a crucial role in driving process improvements, standardizing processes, and eliminating defects within our metric reporting...
-
Operational Excellence Manager
hace 3 semanas
San José, San José, Costa Rica Eaton A tiempo completoEaton's EPG LAC Latin America and Caribbean Division is seeking a Process Improvement Leader to champion the implementation of Lean Six Sigma methodologies across various functional areas.**Key Responsibilities:**1. Lead and champion the implementation of Lean Six Sigma and EQMS methodologies to drive operational excellence.2. Identify, analyze, and improve...
-
Operational Excellence Manager
hace 2 semanas
San José, San José, Costa Rica Eaton A tiempo completoEaton's EPG LAC Latin America and Caribbean Division is currently seeking an Operational Excellence Manager to drive operational improvements, cost efficiency, and quality enhancement. As an OPEX Manager at Eaton, you will play a pivotal role in leading a team that manages and enhances the Quality Management System and Lean Six Sigma principles and...
-
Manufacturing Excellence Manager
hace 1 semana
San José, San José, Costa Rica Kimberly-Clark A tiempo completoJob SummaryWe are seeking a Manufacturing Excellence Manager to lead our efforts in optimizing manufacturing processes and improving operational efficiency.Key ResponsibilitiesDevelop and implement manufacturing excellence plans to drive operational improvementsLead cross-functional teams to identify and implement process improvementsCollaborate with supply...
-
Senior Program Manager for Operational Excellence
hace 1 semana
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionAbout the Role: We are seeking a highly motivated and experienced Program Manager to lead our Global Payments Operations team. The ideal candidate will have a strong background in program management, with experience in defining program requirements and driving process improvements.Key Responsibilities:Collaborate with global stakeholders to...
-
Operational Excellence Coach
hace 1 semana
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach at Auxis is responsible for conducting virtual operations excellence reviews in franchise stores, providing guidance and coaching to the field operations team. This role drives constant Operations Excellence Improvement during each virtual store visit.Responsibilities:Drive continuous progressive improvement in...
-
Customer Service Analyst for Operational Excellence
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout UsAt Experian, we're committed to creating a better tomorrow for our consumers and businesses. Our mission is to unlock the power of data, providing opportunities for growth and success.Job DescriptionAs a Customer Service Analyst for Operational Excellence, you'll partner with our leadership team to deliver exceptional customer experiences for new...
-
Associate Manager, Process Excellence
hace 5 meses
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Who we Want**: - **Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. - ** Collaborative partners.**...
-
Operational Manager
hace 2 semanas
San José, San José, Costa Rica Wns Global Services A tiempo completoWNS Global Services is seeking a highly skilled Operational Manager to lead our team of customer service agents. As a key member of our operations team, you will be responsible for organizing daily operations, monitoring team performance, and enhancing productivity. Key qualifications include C1 level English skills, practical experience in managing a team,...
-
Operational Risk Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Job Summary**:Citi is seeking an experienced Operational Risk Manager to join our team. As a key member of our Business Risk and Control function, you will be responsible for assisting the Business in key policy adherence and monitoring.**Responsibilities**:- Assist the Business in key policy adherence and monitoring through continuous and open...
-
S2p Operational Excellence Lead
hace 5 meses
San José, Costa Rica Lonza A tiempo completoCosta Rica, San Jose - United Kingdom, ManchesterToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own...
-
Operational Readiness Manager
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob OverviewWe are seeking an experienced Operational Readiness Manager to join our team at Experian. As a key member of our organization, you will be responsible for ensuring the successful implementation of new products and customers across all aspects of the customer credit lifecycle.
-
Global Manufacturing Excellence Director
hace 6 días
San José, San José, Costa Rica Kimberly-Clark A tiempo completoAbout the RoleWe are seeking a highly skilled Manufacturing Excellence Leader to join our team in India - Pune. This is a Full time position.About YouYou will be responsible for driving operational excellence and strategic direction in manufacturing. Your key responsibilities will include developing and leading short/long term manufacturing excellence plans,...
-
Senior Operational Risk Manager
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob SummaryWe are seeking a Senior Operational Risk Manager to join our team at Citi. As a key member of the Business, this role will be responsible for assisting in policy adherence and monitoring, presenting and following-up on issues, concerns and corrective action plans.The successful candidate will ensure adherence to Citi Operational Risk Policy,...
-
Treasury Operations Excellence Manager
hace 3 semanas
San José, San José, Costa Rica Intel A tiempo completoThe Treasury Operations Excellence Manager plays a crucial role in Intel's Treasury team, reporting directly to the Treasury Operations Controller. This key position is responsible for overseeing the team that manages bank account management, control execution, custody activities, regulatory reporting and compliance, and settlements of treasury-related...
-
Global Brazil Payroll Specialist
hace 2 días
San José, San José, Costa Rica Cloudpay A tiempo completoJob DescriptionA dynamic opportunity has emerged at CloudPay for a seasoned Brazil Payroll Specialist to spearhead operational excellence in payroll processing. This pivotal role demands expertise in the intricacies of Brazil payroll regulations, coupled with exceptional organizational and analytical skills.About the JobThis challenging position entails...
-
San José, San José, Costa Rica Kimberly-Clark A tiempo completoAbout the RoleKimberly-Clark is seeking an experienced Innovation Leader to join our team in Pune, India. This role will be responsible for driving innovation and operational excellence across various product lines.Job DescriptionWe are looking for a highly motivated and results-driven individual with a strong background in engineering and operations...