Process Optimization and Prioritization Specialist

hace 10 horas


San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

About the Role

We are seeking a highly skilled Process Optimization and Prioritization Specialist to join our team at Object Technology Solutions, Inc.

Key Responsibilities

  • Understand the strategic value of the Intake & Prioritization effort and how it supports the evolution of the Intake & Prioritization Model
  • Support overall program deliverables and tasks with the Intake & Prioritization team and Sr. Director of Operations in alignment with achieving program goals
  • Proactively analyze and test the Interim Solution for gaps, issues, and improvement opportunities
  • Meet with stakeholders to provide timely program status, overall completion of program goals, and mitigation plans for any identified issues and risks
  • Gather feedback and change requests and analyze impact to provide recommendations on process changes to the Intake & Prioritization team and Sr. Director of Operations when necessary
  • Partner with LMA to modify the Summary Report as needed
  • Partner with the Intake & Prioritization team to determine, schedule, and support training sessions
  • Support each group responsible for intake and prioritization of requests as it relates to reviewing requests scoring and identified prioritization conflicts
  • With I&P leads manage the framework and process of escalating prioritization scenarios requiring senior leadership decisions

Requirements and Qualifications

  • Excellent knowledge of program management and change management principles
  • Proven experience planning, creating, and deploying successful operations processes, streamlining processes, and/or process improvements
  • Ability to maneuver between strategic and tactical
  • Adept at understanding, managing, and interpreting assorted data sets
  • Ability to translate high-level business needs and objectives into streamlined processes
  • Advanced knowledge of MS Office; working knowledge of program/project management software is a strong advantage
  • Outstanding leadership and organizational skills
  • Exceptional verbal and written communication skills

About Us

Founded in 1999 and headquartered in Overland Park, Kansas, Object Technology Solutions offers global reach and local delivery to companies of all sizes. Through offices across the US and around the world, we provide universal access to exceptional talent and innovative solutions in a variety of delivery models to reduce overall risk while optimizing outcomes.



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