Workforce Optimization Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

About IBM

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As a global leader in technology and consulting, IBM is dedicated to creating innovative solutions that transform industries and improve lives. With a rich history dating back to 1911, we have evolved into a cutting-edge organization that harnesses the power of AI, quantum computing, and blockchain to drive progress.

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Your Role and Responsibilities

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We are seeking a skilled Workforce Management Support professional to join our GBS Americas team. In this role, you will provide critical support to peers, ensuring the accuracy and timeliness of system updates. Your attention to detail and ability to work under pressure will be invaluable assets to our team.

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Required Technical and Professional Expertise

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To succeed in this position, you will need:

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  • Advanced English language skills, both spoken and written;">
  • Relevant studies in Administration, Industrial Engineering, Systems, or related fields;">
  • Proven time management and prioritization skills;">
  • Strong attention to detail and ability to work efficiently under pressure;">
  • Basic Excel knowledge.">
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Preferred Technical and Professional Expertise

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In addition to the above requirements, experience in customer service roles or administrative support, as well as proficiency in Microsoft Office, would be highly beneficial.

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About Business Unit

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IBM Services is a team of business, strategy, and technology consultants who design, build, and run foundational systems and services that form the backbone of the world's economy. We partner with leading companies across 170 countries to create smarter businesses through outcome-focused methodologies, industry-leading portfolios, and research operations expertise.

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Benefits and Opportunities

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As an IBMer, you will enjoy a range of benefits, including:

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  • Ongoing training and development opportunities;">
  • A collaborative and supportive work environment;">
  • The chance to work on diverse projects and contribute to groundbreaking innovations;">
  • Competitive compensation and benefits packages.">
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Career Growth and Development

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We value continuous learning and growth at IBM. As a workforce optimization specialist, you will have access to various training programs, workshops, and mentorship opportunities to help you develop new skills and advance your career.



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