Customer Service Resolution Specialist
hace 7 días
At Equifax, we're seeking a Customer Service Resolution Specialist to join our team. As a key member of our Dispute Resolution Team, you'll play a vital role in delivering exceptional customer service and ensuring timely project completion.
We're looking for someone who is fluent in both oral and written French (B2+/C1 level) and has excellent communication skills. Your ability to collaborate with peers and other departments will be crucial in determining project requirements and providing accurate information to customers.
The ideal candidate will have experience in call center environments and possess strong problem-solving skills. You'll be responsible for resolving consumer issues, initiating research, and maintaining accurate client and project information.
We offer a comprehensive compensation package, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation, and parking. Our solidarity association and online learning platform provide opportunities for growth and development.
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Escalation Resolution Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany OverviewBosch Service Solutions is a leading provider of Business Process Outsourcing solutions for complex business processes and services. We leverage the latest technology and the Internet of Things to develop innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Job RequirementsWe are seeking an experienced...
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Junior Customer Service Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoSummary of the position:The key purpose of the Junior Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.The Junior Customer Service Specialist should embody the Swarovski Values and...
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Junior Customer Service Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoSummary of the position:The key purpose of the Junior Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.The Junior Customer Service Specialist should embody the Swarovski Values and...
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Proactive Incident Resolution Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise (HPE) advances the way people live and work by pushing the boundaries of innovation and technology.We are looking for a Proactive Incident Resolution Specialist to join our team in HPE Pointnext. This critical role requires a highly motivated and detail-oriented individual who can identify and address potential IT service...
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Customer Service Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoAbout Kyndryl Costa RicaKyndryl Costa Rica, Sociedad De Responsabilidad Limitada, is a leading technology services provider that thinks and acts like a start-up. We design, build, manage, and modernize mission-critical systems that power the world's most critical infrastructure. Our team is passionate about delivering exceptional results and creating a...
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Customer Resolution Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoJob SummaryWe are seeking a highly skilled Collections Account Coordinator to join our team. As a Collections Account Coordinator, you will play a critical role in resolving customer inquiries and resolving account issues. If you have excellent communication skills, a positive attitude, and a passion for problem-solving, we encourage you to apply for this...
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Customer Service Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Customer Service Specialist. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong commitment to teamwork.Main ResponsibilitiesInspect and Maintain Cleanliness: Ensure that all china, glass, and silver are...
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Customer Service and Dispute Resolution Manager
hace 6 días
San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo**Join Our TeamBoston Scientific is a collaborative culture driven by a passion for innovation. We are committed to making a difference in people's lives around the world.We are seeking a highly skilled and motivated individual to join our Dispute Resolution team as a Customer Service and Dispute Resolution Manager. This role will involve:Leading the...
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Customer Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo**About Us**Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. We leverage the latest technology and the Internet of Things to develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.We have a team of around 9,000...
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Customer Service Specialist I
hace 2 horas
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoAbout the JobWe are seeking a highly motivated and organized Customer Service Specialist I to join our team at Sgf Global.As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and meeting sales targets.You will work closely with our sales team to identify opportunities...
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Trilingual Customer Service Specialist With German
hace 1 semana
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoSummary of the position:The key purpose of the Trilingual Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, respond and solve inquiries efficiently according to guidelines & legislation, ultimately achieve customer loyalty.Trilingual Customer Service Specialist should embody the Swarovski Values...
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Customer Service Advocate
hace 5 días
San Francisco, Heredia, Costa Rica Qualfon A tiempo completoAt Qualfon, we're on a mission to empower individuals to pursue their passions and create career development opportunities. As a Customer Service Advocate, you'll play a vital role in helping our customers overcome challenges and find solutions.We're looking for a Part-Time Support Specialist who can provide exceptional customer service and education about...
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High Impact Resolution Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completoOverview">At Cloud Software Group, we are committed to delivering exceptional customer experiences through our team of highly skilled professionals. As a High Impact Resolution Specialist, you will play a critical role in leading cross-functional responses to high-priority incidents, ensuring timely and effective resolution.
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Customer Service Training Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe are looking for a Customer Service Training Specialist to join our team at Equifax. As a Customer Service Training Specialist, you will be responsible for providing training to new hires in customer service processes. This includes providing standard operating procedures and manuals, as well as any tools required to accomplish training.You will assess...
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Customer Service Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Client Services, Inc. -Cr A tiempo completoAt Client Services, Inc. -Cr, we're committed to delivering exceptional customer experiences in the financial services industry. As an Account Resolution Expert, you will play a vital role in helping our clients navigate complex financial situations and find suitable solutions.About Our CompanyClient Services, Inc. -Cr is a leading provider of customer...
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Customer Service Representative
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced individual to join our team as a Customer Care Specialist II. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients, resolving disputes, and maintaining the integrity of our database.The ideal candidate will have at least one year of...
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Bilingual Customer Service Specialist With German
hace 1 semana
San Francisco, Heredia, Costa Rica Swarovski A tiempo completo**Job Overview**The key purpose of the Trilingual Customer Service Specialist is to deliver exceptional, seamless customer experience by listening to their needs, responding and solving inquiries efficiently according to guidelines & legislation, ultimately achieving customer loyalty.Servicing CustomersResolve standard queries and complaints by understanding...
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Customer Service Experience Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoExperian is a global information services company that unlocks the power of data to create opportunities for consumers, businesses, and society. We're proud to be recognized as one of the 100 Best Companies to work for by FORTUNE.We're seeking a highly skilled Customer Service Experience Specialist to join our Experian Consumer Services team. In this role,...
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Customer Service Ambassador
hace 4 días
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoCompany OverviewSwarovski is a global leader in the luxury crystal and jewelry industry.Job DescriptionWe are seeking a highly skilled Junior Customer Service Specialist to join our team. The key purpose of this role is to deliver exceptional, seamless customer experience by listening to their needs, responding and solving inquiries efficiently according to...
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Customer Service Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAt Auxis, we are seeking a skilled Customer Service Support Specialist to join our team. As an HR Help Desk Analyst, you will play a vital role in providing exceptional customer service support to our employees.Key Responsibilities:Handles inbound calls and tickets from BAT users.Works with Support Areas to resolve user inquiries.Supports continues...