Business Support Associate with Global Impact
hace 4 días
Huntsman Corporation, a leading global manufacturer and marketer of differentiated and specialty chemicals, seeks a Commercial Support Associate to join our Advanced Materials Division in San Jose, Costa Rica.
As a key member of our Pricing & Back Office Team Lead's team, you will support the Customer, Customer Service Representative, Commercial, and Supply Chain teams in delivering high-quality transactional and business services associated with complaint and return processes.
The ideal candidate is passionate about providing exceptional customer support, has strong problem-solving skills, and can make effective decisions in a dynamic environment.
Key responsibilities include:
- Assisting the ADMAT Commercial organization with customer notifications/communications and maintaining centralized records
- Entering pricing records into the Pricing database as directed by Sales Representatives on a daily basis and performing year-end mass changes
- Managing EH&S inquiries from internal and external customers by entering information into designated databases and following up until completion
- Fulfilling SDS & TDS requests and setting up new customers through liaising with customers directly, obtaining necessary documents, creating master data, coordinating internal setup, and tracking progress in SharePoint
- Maintaining commercial master data as directed by Sales Managers and providing phone coverage for incoming external inquiries, directing them to appropriate ADMAT associates
Requirements include:
- Education: Bachelor's degree with 2+ years of experience in Customer Service, Sales, Finance, Logistics, and Supply Chain or Inside Sales roles
- Language proficiency: English and Spanish (written and spoken) - Portuguese is not required but advantageous
- Skills and knowledge: Good IT software knowledge, preferably with SAP experience, proactive and self-motivated approach, excellent communication skills, and ability to interact with stakeholders at all levels
The estimated annual salary for this role is approximately $55,000-$65,000, depending on experience. Huntsman offers a competitive benefits package and opportunities for career growth in a diverse and dynamic industry.
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