Global Travel Operations Manager

hace 2 semanas


San Francisco, Heredia, Costa Rica Databricks A tiempo completo

• Develop and implement a comprehensive travel program that aligns with the company's goals and objectives, ensuring cost-effective and efficient travel arrangements for employees and stakeholders.

• Build and maintain relationships with travel suppliers, negotiating contracts and securing competitive rates, to ensure the company gets the best value for its travel budget.

• Oversee the travel booking process, ensuring that all travel arrangements are made in accordance with company policies and procedures, and that employees are aware of their travel responsibilities.

• Provide guidance and support to employees on travel-related matters, including visa requirements, travel insurance, and health and safety protocols, to ensure a smooth and hassle-free travel experience.

• Monitor travel expenses and implement strategies to optimize travel costs while maintaining quality standards, to ensure the company's travel program is sustainable and effective.

• Stay up-to-date with industry trends and changes in travel regulations, sharing relevant information with the team and implementing necessary adjustments to travel policies, to ensure the company remains compliant and ahead of the curve.

• Collaborate with cross-functional teams, such as HR, Finance, and Legal, to streamline travel processes and ensure alignment with company objectives, to ensure a seamless travel experience for employees.

• Support travel-related issues, such as flight disruptions, cross-border policy, workflow approvals, cancellations, and emergencies, ensuring appropriate solutions are implemented promptly, to minimize disruptions and ensure business continuity.

• Conduct regular audits and assessments to ensure compliance with travel policies and identify areas for improvement, to ensure the company's travel program is always operating at its best.

• Develop and maintain a monthly reporting package to provide visibility to senior management on spending behaviors across the Company's segments, to inform business decisions and optimize travel costs.

• Serve as a Travel SME and a key escalation contact for internal stakeholders and preferred suppliers, to provide expert guidance and support on all travel-related matters.

• Maintain T&E training documentation for employees, delivering training periodically to new employees and to broader audiences as required, to ensure all employees are equipped with the necessary knowledge and skills to navigate the company's travel program.



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