Global Business Travel Operations Expert

hace 2 meses

San Francisco, Heredia, Costa Rica Databricks A tiempo completo

Job Title: Senior Global Travel Specialist

About the Role:

We are seeking a highly experienced Senior Global Travel Specialist to join our team at Databricks. As a key member of our global travel operations team, you will be responsible for developing and implementing strategies to optimize travel arrangements, manage relationships with travel suppliers, and ensure compliance with company policies.

Key Responsibilities:

  • Develop and implement travel policies and procedures to ensure compliance with company standards.
  • Manage relationships with travel suppliers, including airlines, hotels, car rental agencies, and travel management companies.
  • Negotiate contracts and secure competitive rates with travel suppliers.
  • Oversee the travel booking process, ensuring efficient and cost-effective travel arrangements are made for employees and stakeholders.
  • Provide guidance and support to employees on travel-related matters, including visa requirements, travel insurance, and health and safety protocols.
  • Monitor travel expenses and implement strategies to optimize travel costs while maintaining quality standards.
  • Stay up-to-date with industry trends and changes in travel regulations, sharing relevant information with the team and implementing necessary adjustments to travel policies.
  • Collaborate with cross-functional teams, such as HR, Finance, and Legal, to streamline travel processes and ensure alignment with company objectives.
  • Support travel-related issues, such as flight disruptions, cross-border policy, workflow approvals, cancellations, and emergencies, ensuring appropriate solutions are implemented promptly.
  • Conduct regular audits and assessments to ensure compliance with travel policies and identify areas for improvement.
  • Develop and maintain a monthly reporting package to provide visibility to senior management on spending behaviors across the Company's segments.
  • Serve as a Travel SME and a key escalation contact for internal stakeholders and preferred suppliers.
  • Maintain T&E training documentation for employees and deliver training periodically to new employees and to broader audiences as required.

Requirements:

  • 7+ years of experience in global business travel operations.
  • Experience and understanding of travel booking standards/requirements/rules in LATAM, EMEA, and APAC.
  • Working English proficiency.
  • B.S or B.A. degree, or business-related or equivalent work experience.
  • Demonstrated negotiation and vendor management skills, with the ability to secure competitive rates and build long-term relationships with suppliers.
  • Experience with Egencia, Navan, Concur, Duty of Care, Visas, Workday, Coupa, G Suite, Asana, and Excel skills (pivot tables, vlookups, etc.).
  • A team player, excellent communicator, appetite for innovation, and adept at building relationships across organizations.
  • Desire for accuracy, analytics, stellar customer service approach, and strong attention to detail.

About Databricks:

Databricks is the data and AI company. More than 9,000 organizations worldwide — including Comcast, Condé Nast, and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark, Delta Lake, and MLflow, Databricks is on a mission to help data teams solve the world's toughest problems. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook.

Our Commitment to Diversity and Inclusion:

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

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