Delivery Excellence Manager
hace 1 semana
**Deliver Results with Us**
As a Senior Lead Project Manager, you'll be responsible for leading project teams in delivering solutions to customers, utilizing business measurements and terms, while establishing effective communication plans and providing regular project status updates.
**Key Performance Indicators**
- Successfully lead project teams in delivering solutions to customers
- Manage project resources, including subcontractors, effectively
- Establish strong relationships with project teams and clients
- Provide regular project status updates and reports
**Required Skills and Qualifications**
- Set expectations and provide transparency throughout the project lifecycle
- Plan and manage change in shifting environments
- Effectively convey visions, ideas, goals, and issues
- Teaming, leadership, and coaching skills
- Knowledge of Microsoft Suite, including Teams and PowerPoint
- Ability to anticipate issues and develop solutions
**Our Culture**
We foster a workplace where all employees can thrive, supporting the activation of our equitable culture and powering human progress in an ethical and sustainable way.
-
Process Excellence Manager
hace 18 horas
San Francisco, Heredia, Costa Rica Cognizant A tiempo completoAbout the PositionWe are seeking a highly skilled Process Excellence Manager to join our team at Cognizant. In this role, you will be responsible for identifying and driving opportunities not limited to Cost Optimization and Process Excellence to enhance service delivery, managing and resolving escalations and issues raised by customers and process...
-
Delivery Excellence Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Hakkoda A tiempo completoAbout HakkodaHakkoda is a cutting-edge Snowflake consulting services company that delivers exceptional results and exceeds customer expectations.We empower data-driven organizations to realize the full value of the Snowflake Data Cloud through our consulting and managed services.Our team is distributed across North America, Latin America, and Europe,...
-
Operational Excellence Manager
hace 6 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoPosition SummaryWe are seeking an experienced Operational Excellence Manager to join our team. As a key member of our operations team, you will be responsible for driving process improvements, leading cross-functional teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement process improvements to enhance efficiency and...
-
Delivery Excellence Lead
hace 4 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoAbout the RoleThe Delivery Excellence Lead will be responsible for leading and developing product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.Key AccountabilitiesOwns the customer operational business relationship of mid-size to...
-
Manager of Service Excellence
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Description:**The Manager of Service Excellence will be responsible for leading and developing product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.**Key Responsibilities Include:**Performing business analysis, identifying...
-
Operational Excellence Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completo**Company Overview**Servicenow is a leading provider of cloud-based IT service management software. Our technology enables organizations to streamline their operations, improve efficiency, and enhance customer experiences.We are committed to delivering innovative solutions that meet the evolving needs of our customers. As a Program Manager at Servicenow, you...
-
Senior Program Manager
hace 6 días
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo**Delivering Results in a Fast-Paced Environment**We are looking for an inspired Sr. Project Manager to join our team and drive project delivery excellence. The ideal candidate will have a strong background in project management, with expertise in Agile methodologies and a proven track record of successfully managing multiple stakeholders.The successful...
-
Project Delivery Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Job Summary:**We are seeking a highly motivated and experienced Project Delivery Manager to join our team. As a Project Delivery Manager, you will be responsible for leading the Global Change Management (GCM) process to ensure timely delivery of key changes to the business.**Key Responsibilities:**Lead the GCM process to ensure timely delivery of key...
-
Financial Operations Excellence Manager
hace 7 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**About the Role**We are seeking a highly experienced Financial Operations Excellence Manager to join our team at Amzn Support Srvcs Costa Rica. This individual will play a critical role in driving financial improvements across our organization.
-
Senior Program Delivery Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo7+ years of tax, finance or a related analytical field experience- 3+ years of advanced proficiency in Excel (pivots, lookups, etc.)experience- 6+ years of creating process improvements with automation and analysis experience- 5+ years of directly managing and leading a team of 5+ members experience- 7+ years of finance or a related analytical field...
-
Operational Excellence Manager
hace 6 días
San Francisco, Heredia, Costa Rica Uber A tiempo completoWe are looking for an exceptional Operational Excellence Manager to join our Enablement Community Operations Org.The successful candidate will be responsible for developing and implementing operational frameworks, processes, and governance definitions to drive our team's growth and maturity.CURRENT PROJECTS:Voice of the Customer ProgramPolicy & Customer...
-
Operational Excellence Manager
hace 4 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated individual to join our Global Payroll Operational Excellence team as an Operational Excellence Manager - Payroll. This exciting opportunity is part of Amazon Support Services Costa Rica Srl, a stable and growing company.Key ResponsibilitiesLead Lean Six Sigma Yellow/Green Belt projects for metrics...
-
Operations Excellence Manager
hace 22 horas
San Francisco, Heredia, Costa Rica Uber A tiempo completoAbout the RoleWe are looking for an exceptional Operations Excellence Manager to join our team in Costa Rica. As a key member of our Operations team, you will be responsible for driving operational excellence, improving efficiency, and enhancing customer experience on Uber Eats.Key Responsibilities:Develop and implement strategies to drive growth, improve...
-
IT Delivery Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Citi A tiempo completoWe are looking for an IT Delivery Manager to lead our Emerging Technology Projects. As a critical member of the team, this individual will drive the successful and timely completion of Projects to achieve business goals. This includes identifying and resolving risks and issues that impact Project delivery.Key Responsibilities:Partners with the A&I...
-
Operations Excellence Manager
hace 1 día
San Francisco, Heredia, Costa Rica Uber A tiempo completoAbout the RoleWe are seeking a highly skilled Operations Excellence Manager to lead our efforts in Central America. In this role, you will be responsible for driving short- and mid-term initiatives as well as strategic projects that aim for flawless operations.As an expert in operational analytics, you will work closely with cross-functional teams to...
-
Project Delivery Manager
hace 22 horas
San Francisco, Heredia, Costa Rica Experian A tiempo completoProgram Manager RoleAs a Program Manager at Experian, you will play a critical role in driving successful client implementations of our Ascend product suite. Your responsibilities will include:Leading cross-functional teams to deliver complex projects, meeting client expectations and deadlines.Developing and maintaining comprehensive project plans, risk...
-
Service Excellence Manager
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the Role: As a Service Excellence Manager at Auxis, you will play a key part in driving business success through exceptional customer service. You will lead a team of customer service professionals, providing coaching, guidance, and development opportunities to help them reach their full potential.The successful candidate will have a strong background...
-
Data Governance and Service Excellence Manager
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we're empowering consumers and our clients to manage their data with confidence. Our team is dedicated to delivering exceptional service excellence, ensuring that our customers receive the highest level of service quality.We are seeking an innovative and experienced Data Governance and Service Excellence Manager to join our team. The ideal...
-
IT Service Delivery Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a skilled IT Service Delivery Manager to provide exceptional service to our clients. The ideal candidate will have 6+ years of experience in customer success management, with a strong background in IT operations and infrastructure.The successful candidate will be responsible for managing the day-to-day service delivery requests,...
-
Service Delivery Manager
hace 1 día
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob OverviewThe Service Delivery Manager role at Hewlett Packard is a pivotal position that drives the development, implementation, and governance of product support or solution portfolios throughout their lifecycle. This ensures seamless service delivery and alignment with pricing strategies.Key ResponsibilitiesEngage in the planning of product support or...