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Job Overview
The Service Delivery Manager role at Hewlett Packard is a pivotal position that drives the development, implementation, and governance of product support or solution portfolios throughout their lifecycle. This ensures seamless service delivery and alignment with pricing strategies.
Key Responsibilities
- Engage in the planning of product support or solution portfolios, ensuring readiness for sales and associated processes.
- Represent services within product or solution portfolio core teams, incorporating service requirements into various product development stages.
- Analyze business performance to identify areas for improvement and formulate recommendations for enhancements.
- Collaborate globally to implement innovative services and solutions, influencing customer projects and developing compelling proposals to drive revenue growth.
Required Skills and Qualifications
- Four-year or Graduate Degree in Business Administration or any related discipline.
- Typically has 4-7 years of work experience in service business management, delivery, solution architecting, business planning, or a related field.
- Awareness of Agile Methodology, Analytics, Business Development, and Data Analysis.
Benefits
Hewlett Packard offers a dynamic and challenging work environment that fosters professional growth and development. The company provides opportunities for collaboration, innovation, and career advancement.
