Hardware Support Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Fujitsu A tiempo completo

pAccountabilities/pulliWorkina24x7x365operationsenvironment,willingtoadapttoanyshift,includingweekendsandholidays./liliTroubleshootnetworkissuesviatelephonewhileusingavideoconferencetool./liliProvideexceptionalcustomerserviceanddevelopstrongrelationshipswithclients./liliDevelop,document,andexecutevalidationtestplansonhardware,software,plug-ins,andoperatingsystems./liliPerformhealthchecksonallhardwareandsoftwarecomponents./liliDevelop,document,andexecuteautomatedtestscriptsinalabandproductionenvironment./liliPerformsoftwareandhardwareupgradesinalabandproductionenvironment./liliDevelopanddocumenthardwareandsoftwarebaselineconfigurations./liliDevelopMOPsinalabandproductionenvironment./liliPerformhardwareandsoftwareinstallationinalabandproductionenvironment./lipQualifications/ppRequired/pulli5+yearsofexperienceintelecommunications./liliFlexibilitytoworkanyshift,includingweekendsandholidays./liliAdvancedknowledgeinnetworkvirtualizationandcloudtechnologies./liliAdvancedknowledgeofFiberOpticNetworking,withemphasisonSONET./liliAdvancedknowledgeofIPprotocols(OSPF,BGP,IS-IS),MPLS,Ethernet,Routing,andSwitching./liliAdvancedknowledgeoftelecommunicationtechnologies(SONET,DWDM,OTN)./liliExperiencesupportingnewproductdeployments,testplancreation,andexecution./liliStrongwrittenandverbalcommunicationskills./liliAbilitytosuccessfullymanagemultipletaskswhileunderpressure./liliDetailedanalyticalabilitiesandtechnicalwritingskills./liliStronginterpersonalskillsandexperienceworkingwithcross-functionalteams./liliFluencyinbothEnglishandSpanish,includingreadingandwriting./liliAbilitytotravel50%ofthetime,orasneeded./lipDesired/pulliDegreeinEngineeringand10yearsofworkingexperience./liliIntermediatetoadvancedknowledgeofFujitsuTelecommunicationProducts./liliCiscoandJuniperRouting/SwitchingCertifications./liliComfortableperformingproductvendorevaluations./liliAdvancedknowledgeofOrchestrators./liliExperiencewithserverinstallationandservermanagement./liliWorkingknowledgeofCiscoPODtechnology(server,switch,router)./li/ul



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