Team Lead for Business Excellence

hace 2 semanas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo
Responsibilities and Expectations

The Team Lead will play a critical role in managing daily operations, including:

  • Monitoring overall team workload and reallocating/delegating tasks as necessary
  • Building morale, establishing a team identity, and promoting team camaraderie
  • Communicating and enforcing local office policies, including time tracking requirements
  • Creating and distributing weekly Status reports

Additionally, the Lead will assess team talent, identify stronger and weaker performers, create PIPs, and define supportive actions on low performers. They will also conduct virtual visits, provide insights on common patterns and trends, and possess strong leadership skills, including influencing others, developing team members, and managing conflict.



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