Operations Excellence Lead

hace 2 semanas


San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo
Job Summary

We are seeking a highly skilled professional to fill the position of Scrum Master at Global Services Business.

Core Responsibilities
  • Oversee project scope and timelines to guarantee successful project delivery.
  • Organize sprints, retrospective meetings, and daily stand-ups to promote team collaboration.
  • Train team members in Agile frameworks to boost their skills.
  • Maintain open lines of communication within the team and ensure effective collaboration.
  • Serve as the primary point of contact for external communication, including customers and stakeholders.
  • Collaborate with product owners to prioritize backlogs and new requests.
  • Resolving conflicts and eliminating obstacles that hinder team progress.
  • Guide teams through change implementation to drive business outcomes.
  • Evaluate deliverables for quality standards at the end of each sprint.
Essential Requirements
  • At least 2 years of experience in a Scrum Master role.
  • Advanced English language skills.
  • Strong understanding of other Agile methodologies (Crystal, XP, etc.).
  • Effective leadership skills to motivate team members.
  • Proven problem-solving and conflict-resolution abilities.
  • Superb organizational skills to manage multiple tasks efficiently.
Company Benefits

A competitive salary, stable contract, and flexible work arrangement make this an attractive job opportunity.



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