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Operations Excellence Lead

hace 1 semana

San Francisco, Heredia, Costa Rica Servicenow A tiempo completo
Role Overview
The Business Operations Manager plays a critical role in ensuring the smooth operation of our product development process. This includes:
- Managing Product Operations headcount and budgets
- Coordinating cross-functional teams and stakeholders
- Analyzing data to inform business decisions
- Collaborating with leadership to develop and implement strategic plans

Main Responsibilities
- Develop and maintain departmental reports and dashboards
- Drive consistency of reporting through Priority QBR cadence
- Manage office and space planning requirements
- Assist in organizing strategy and planning sessions

Qualifications
To excel in this role, you'll need:
- 3+ years of experience in operations management or a related field
- Strong analytical and problem-solving skills
- Excellent communication and project management skills
- Ability to navigate complex organizational structures

What We Offer
At Servicenow, we're committed to fostering a culture of innovation, collaboration, and continuous learning. Our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off. Join our team of passionate professionals today