Operations Excellence Lead
hace 4 días
We are excited to announce an opportunity for a seasoned professional to join our Global Business Services team as a B2B Post-Sales Service Manager.
In this role, you will be responsible for managing the teams that deliver post-sales services to our B2B clients. Your primary focus will be on ensuring that our clients receive exceptional service and support, and that our teams are equipped to meet their evolving needs.
Key Responsibilities:
- Develop and implement strategies to improve client satisfaction and retention.
- Lead cross-functional teams to resolve complex client issues.
- Analyze data to identify trends and opportunities for process improvements.
Requirements:
- Five years of experience in a leadership role in a Shared Services or BPO environment.
- Proven track record of improving client satisfaction and retention.
- Excellent analytical and problem-solving skills.
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Operations Excellence Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Job Overview:**Auxis is seeking an exceptional Operations Excellence Specialist to join our team. As a key member of our operations excellence department, you will play a crucial role in driving continuous improvement and operational excellence across our franchise stores.About the Role:The Operations Excellence Specialist is responsible for providing...
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Operations Excellence Lead
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San Francisco, Heredia, Costa Rica Databricks A tiempo completoAbout DatabricksWe're a leader in the data and AI industry, with a platform used by over 9,000 organizations worldwide.We're looking for a highly skilled Product Operations Lead to join our team. As a key member of our Product and Engineering organization, you'll drive multiple product lines and be an essential link between customer-facing operations teams...
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Operations Excellence Coach
hace 3 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting virtual operations excellence reviews in franchise stores.The Operations Excellence Coach must drive constant Operations Excellence Improvement during each virtual store visit.**Responsibilities**:- Demonstrates the...
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Excellence in Operations Expert
hace 1 día
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob SummaryThe Operations Excellence Coach at Auxis is responsible for providing coaching and guidance to field operations teams. The ideal candidate will have strong facilitation skills and be able to lead third-party vendors.Key AccountabilitiesInfuse pride in the organizational values and mission during each virtual visitConduct OER / follow-up visits...
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Operations Excellence Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout the RoleThe Operations Excellence Coach at Auxis is responsible for guiding and coaching field operations teams through the Virtual Operations Excellence Review in franchise stores. This role involves providing constant guidance to drive operational improvement during each virtual store visit.Key ResponsibilitiesDemonstrate ability to drive continuous...
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Operations Excellence Specialist
hace 13 horas
San Francisco, Heredia, Costa Rica Qorvo A tiempo completoAbout the RoleWe are looking for a skilled Operations Excellence Specialist to analyze and improve process flows, manage capacity, and optimize production lines. The ideal candidate will have experience working in high-volume manufacturing environments with high-tech equipment.
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Operations Excellence Lead
hace 6 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoRole OverviewThe Business Operations Manager plays a critical role in ensuring the smooth operation of our product development process. This includes:- Managing Product Operations headcount and budgets- Coordinating cross-functional teams and stakeholders- Analyzing data to inform business decisions- Collaborating with leadership to develop and implement...
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Program Manager
hace 5 días
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo**Job Description**Viant Medical is seeking a seasoned Program Manager - Operations Excellence to join its team. This individual will be responsible for overseeing the planning, execution, and monitoring of all new projects and transfer programs, ensuring timely completion, scope, budget, and quality standards are met.**Key Accountabilities**Lead the...
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Regional Operations Excellence Leader
hace 7 días
San Francisco, Heredia, Costa Rica Uber A tiempo completoAbout the TeamOur Operations team is dedicated to executional excellence, working under the hood to build a world-class Ops machine. The goal is not only to deliver on plans and OKR targets but also to provide the best customer experience and generate a long-term source of competitive advantage.We are the local eyes on Uber's Operations Team, owning...
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Operational Excellence Coach
hace 3 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...
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Digital Operations Project Lead
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoAt Hewlett Packard, we are revolutionizing the way we deliver digital services to our customers.We are seeking a highly skilled Digital Operations Project Lead to join our Managed Services organization. This is an exciting opportunity for a customer-centric professional to drive business growth and excellence in delivery operations.The ideal candidate will...
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Operational Excellence Coach Thai
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...
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Process Excellence Lead
hace 5 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoAbout UsMoody's is a global leader in providing analytics-based solutions for risk assessment and decision-making. Our goal is to empower organizations to make informed decisions by providing them with comprehensive risk analysis and insights.Job DescriptionWe are looking for a skilled Delivery Manager to join our team. The ideal candidate will have a strong...
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Process Excellence Manager
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionThe Process Excellence Manager will be responsible for driving process improvement and lean transformation across Citi's global organization. This role will work closely with senior management to identify areas for improvement, develop and implement process improvements, and lead cross-functional teams to achieve business objectives.Key...
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Business Operations Lead
hace 4 días
San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completoJob SummaryWe are seeking a Business Operations Lead to join our team. The successful candidate will be responsible for leading the operations of our business, ensuring that we deliver high-quality services to our clients.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency and productivityManage budgets and financial...
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Virtual Operations Coach Leader
hace 4 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**About the Position:**We are looking for a highly motivated and experienced Virtual Operations Coach Leader to join our operations excellence department. As a key member of our team, you will be responsible for driving continuous improvement and operational excellence across our franchise stores.Responsibilities:Provide guidance and coaching to our field...
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Operational Excellence Leader
hace 5 días
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo**Job Overview**The Senior Value Stream Manager is responsible for leading the sustaining activities of their value streams regarding people, safety, quality, production, financials & operational excellence.This role actively supports sustaining and new launches activities regarding engineering, planning, procurement, deliveries & maintenance.Promoting...
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Operational Excellence Manager
hace 5 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoPosition SummaryWe are seeking an experienced Operational Excellence Manager to join our team. As a key member of our operations team, you will be responsible for driving process improvements, leading cross-functional teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement process improvements to enhance efficiency and...
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Senior Operations Lead
hace 5 días
San Francisco, Heredia, Costa Rica Moody'S A tiempo completoJob OverviewMoodys is seeking a seasoned Senior Operations Lead to spearhead the delivery of initiatives and business processes that drive the company's strategies and establish standard operational procedures. This role represents a key position in the regulatory reporting team, responsible for the end-to-end process from creation to delivery, ensuring the...
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Business Strategy and Operational Excellence Lead
hace 17 horas
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout ServiceNowAt ServiceNow, our mission is to make the world work for everyone. We are a technology company that helps organizations streamline their operations and improve efficiency. Our people are passionate about innovation and making a difference in the lives of our customers and employees.We are looking for a highly skilled individual to join our...