Service Segment Manager
hace 3 días
This role is pivotal in driving the development, implementation and governance of product support or solution portfolios throughout their lifecycle. The goal is to ensure seamless alignment with pricing strategies, fostering a culture of service excellence that contributes to revenue growth.
**Key Responsibilities:**
- Develops and implements comprehensive plans for product support or solution portfolios, ensuring strategic alignment with business objectives.
- Represents services within product or solution portfolio core teams, incorporating service requirements into various product development stages.
- Analyzes business performance to identify areas for improvement, leveraging data-driven insights to drive enhancements.
- Collaborates globally to implement innovative services and solutions, influencing customer projects and developing compelling proposals to drive revenue growth.
**Required Skills & Qualifications:**
- A minimum of 4 years of work experience in service business management, delivery, solution architecting, business planning, or related fields.
- Possesses a strong understanding of Agile Methodology, Analytics, Business Development, Business Strategies, and Customer Relationship Management.
**Benefits & Perks:**
- A competitive salary range of $120,000 - $180,000 per annum, commensurate with experience.
- Ongoing training and professional development opportunities to enhance skills and knowledge.
**Impact & Scope:**
- Impacts multiple teams and may act as a team or project leader, providing direction to team activities and facilitating information validation and team decision making process.
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