Digital Treatment Design Operations Manager
hace 1 semana
About Solventum
Solventum is a leading innovator in the healthcare industry, dedicated to creating breakthrough solutions that improve lives. As a pioneer in game-changing innovations at the intersection of health, material, and data science, we empower healthcare professionals to perform at their best.
At Solventum, we partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Our mission is to drive better, smarter, safer healthcare that makes a meaningful difference in people's lives.
The Role: Digital Treatment Design Operations Manager
We are seeking an experienced Digital Treatment Design Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the production of daily orthodontic/dental digital treatments with removable and/or fixed appliances. Your expertise will drive operational goals, ensuring seamless collaboration with cross-functional teams, including Manufacturing, R&D, Customer Care, and Sales.
Your Responsibilities:
- Recruit, supervise, and develop individual competencies to maximize performance through goal setting.
- Oversee operational goals, ensuring quality and service standards are met.
- Communicate effectively with customers (dentists, orthodontists) and Sales Teams.
- Monitor team metrics, taking corrective actions if necessary.
- Provide oversight to ensure assigned teams complete tasks within Service Level Agreements (SLA) targets.
- Ensure operational processes are followed, facilitating work direction as needed.
- Staff, motivate, and develop team members.
- Facilitate team meetings, conduct regular one-on-one feedback sessions, and recognize exceptional performance.
- Assist in special projects as directed by management.
- Foster communication and teamwork across organizational boundaries.
Requirements:
- Bachelor's degree or higher from an accredited university or 3-5 years of equivalent experience in the digital treatment design industry with dental and orthodontic terminology.
- 3-5 years' proven experience leading teams, strong communication skills (both verbal and written), and ability to drive change acceptance.
- Experience in a medical device environment.
- Ability to manage across global boundaries, driving alignment to common processes and performance targets.
- Fluent English is a must.
- Detailed-oriented and enjoys working with operational processes.
- Open to flexible schedules (Tuesday to Saturday).
- Microsoft Office 365 experience (Word, PowerPoint, Excel).
- Excellent attention to detail.
- Ability to create or handle dashboards and reports.
- Analytical skills and experience in driving quality improvement and performance metrics.
Salary Range: $120,000 - $150,000 per year, based on experience and qualifications. Hybrid eligibility. Must be legally authorized to work in the country of employment without sponsorship.
About Benefits:
Solventum offers competitive pay and benefits, benchmarked with other companies in our industry. We prioritize our employees' well-being, providing opportunities for growth and development. Our commitment to diversity, equity, and inclusion ensures equal opportunities for all applicants. Please note that applicants should remain vigilant against fraudulent job postings and recruitment schemes that falsely claim to represent Solventum.
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