Research Operations Program Manager

hace 1 semana


Alajuela, Alajuela, Costa Rica Zillow A tiempo completo
About the Role

We are seeking an experienced Research Operations Program Manager to join our team at Zillow. As a key member of our Research Operations team, you will be responsible for developing and implementing researcher enablement programs that drive business outcomes and improve research efficiency.

Key Responsibilities:
  • Develop and lead researcher enablement programs to improve research efficiency and effectiveness
  • Collaborate with cross-functional teams, including research, design, product management, marketing, engineering, and data science
  • Manage operational tasks and processes to support research initiatives
  • Track and analyze metrics to measure recruiting program success
  • Identify opportunities for process improvements and address them to increase efficiency
Requirements:
  • 4+ years of experience in research operations program management
  • 3+ years of experience working with research teams (e.g. UX Research, Market Research)
  • Experience recruiting participants for research studies from internal user lists, internal panels, and third-party samples
  • Ability to facilitate discussions and engage with business and research managers in an enterprise environment
  • Excellent communication skills, both written and verbal
What We Offer:
  • A competitive base salary: $120,000 - $160,000 per year
  • Benefits package including medical, dental, and vision insurance
  • Equity awards based on factors such as experience, performance, and location
  • A dynamic and inclusive work environment
How to Apply:

If you are a motivated and detail-oriented individual with a passion for research operations, please submit your application, including your resume and cover letter.



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