Hotel Operations Manager

hace 2 meses


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

At Marriott International, Inc., we are seeking a highly skilled Hotel Operations Manager to join our team. As a key member of our operations department, you will play a crucial role in ensuring the smooth day-to-day operations of our hotel.

About the Job

This is a salaried position with an estimated annual salary range of $70,000-$90,000, depending on experience and qualifications. The successful candidate will have a proven track record of leading teams and driving results in a fast-paced hotel environment.

Key Responsibilities

As a Hotel Operations Manager, your primary responsibilities will include:

  • Leading the operations team to achieve guest tracking and productivity goals
  • Developing game plans to improve employee and guest satisfaction
  • Managing property operations, including guest satisfaction, employee concerns, and scheduling
  • Providing excellent customer service and responding to guest concerns

We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off. Our hotel is committed to providing a safe and respectful work environment for all employees.

Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent, plus 4 years of experience in guest services, front desk, housekeeping, or related area
  • Or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, plus 2 years of experience in guest services, front desk, housekeeping, or related area

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven professional who is passionate about delivering exceptional guest experiences, please submit your application.



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