Customer Support Manager Lead

Key ResponsibilitiesThe Customer Engagement Manager will be responsible for leading customer engagements, building relationships, and driving sales growth. This individual will work closely with internal stakeholders to develop and execute sales strategies, identify new business opportunities, and provide exceptional customer service.Lead customer...

Job ResponsibilitiesLead a high-performing team of Frontline Customer Operations Engineers to provide world-class customer support.Develop and execute strategies to enhance the customer experience and drive business growth.Cultivate a culture of empathy, transparency, and work-life balance within the team.Participate in weekend shifts and lead...

**Job ID**:JR0204029**Job Category**:Materials**Primary Location**:San Jose, H CR**Other Locations:***Job Type**:Experienced HireGSPO Customer Support ManagerAt Intel, we create world-changing technology that enriches the lives of every person on earth.Today we invite you to join the team and begin your career as a GSPO Customer Support Manager.The Customer...

About the RoleAs a Senior Customer Support Manager at Emerson, you will be responsible for leading the Customer Service CR team to deliver exceptional customer support. The ideal candidate will have 1-2 years of experience in leading a small team and a strong understanding of business administration principles.Main ResponsibilitiesLead and guide the Customer...

At Intel, we create world-changing technology that enriches the lives of every person on earth.Today we invite you to join the team and begin your career as a GSPO Customer Support Manager.The Customer Support manager will be responsible for but not limited to:- As a manager, set priorities for the team, get results across boundaries, ensure an inclusive...

Job SummaryWe are looking for a Support Operations Manager to lead our support team, ensuring seamless customer service delivery. As a key member of our team, you will be responsible for managing a team of support engineers and developing strategies to improve customer satisfaction.Key Responsibilities:Lead the support team to deliver exceptional customer...

About the Job: As a Support Operations Manager at Smartsheet, you will oversee the delivery of exceptional customer experiences and lead a team of support specialists in providing timely resolution to customer inquiries.Your Leadership Responsibilities:Lead a team of support specialists to deliver high-quality customer support and achieve performance...

Job DescriptionWe are seeking a skilled Customer Support Operations Manager to join our team in Costa Rica. As a key member of our Vendor Chargeback Dispute Management team, you will be responsible for investigating and resolving vendor chargeback disputes.Key Responsibilities:Meet with Amazon vendors, stakeholders, and customers via virtual meetings and...

Job Description:The Manager, Customer Success Management role at Cloud Software Group is a critical position that oversees a team of Customer Success Engineers responsible for 50% of the company's annual recurring revenue.Key Responsibilities:Strategy: Track key customer adoption KPIs, monitor and analyze metrics to drive strategy and improvements.Ownership...

At Microsoft, we are committed to empowering every person and organization on the planet to achieve more. As a Customer Support Technical Lead, you will play a critical role in delivering exceptional customer experiences that exceed expectations. This is an exciting opportunity to join our team of passionate professionals who share a growth mindset and a...

Job SummaryWe're seeking an intellectually curious and customer-obsessed Support Engineering Manager to lead a high-performing team of engineers. In this role, you'll be responsible for ensuring our teams provide a positive support experience for customers, which includes being responsive to customer needs and effectively partnering with stakeholders on...

Job Description:Cloudera delivers a hybrid data cloud for any data, anywhere, from the Edge to AI.If you are passionate about creating an environment where our customers and employees are supported to do their best job, we want you on our teamCloudera is looking for a flexible, customer-oriented, collaborative, and empathetic Technical Support Manager to...

OverviewAmzn Support Srvcs Costa Rica is a rapidly expanding global business at the intersection of tech and retail in the B2B space. We develop innovative purchasing and procurement solutions to help businesses and organizations reimagine buying.Job DescriptionWe are seeking a highly skilled Senior Sales Manager to lead our Industrials & Field SMB team. As...

Company OverviewAt Amzn Support Srvcs Costa Rica, we are committed to delivering exceptional customer experiences. Our team of experts works tirelessly to ensure that our customers receive the highest level of support.Job DescriptionWe are seeking a highly experienced Program Manager Lead to join our team. In this role, you will be responsible for owning...

At Microsoft, we're dedicated to empowering every person and organization on the planet to achieve more. As a Customer Experience Manager, you'll play a crucial role in driving our mission forward by delivering exceptional customer experiences that exceed expectations.Our Customer Experience and Success (CEnS) organization is responsible for the strategy,...

About the RoleThe Support Operations Manager will lead multiple teams of Support Ops Specialists who educate vendors and carriers to reduce supplier cause defects and improve their ER and/or PR rates. This role involves collaborating with cross-functional teams, analyzing data to drive business decisions, and implementing process improvements.Main...

Amzn Support Srvcs Costa Rica is seeking a Senior Manager to lead our People Operations and Support function.This key role will focus on developing and implementing operational processes and procedures that drive program efficiency and high levels of customer satisfaction. The ideal candidate will possess strong analytical skills, with the ability to develop...

About ConveraConvera is a leading non-bank B2B cross-border payments company, leveraging decades of industry expertise and technology-led payment solutions to deliver smarter money movements to customers. Our teams care deeply about the value we bring to our customers, making Convera a rewarding place to work.Job DescriptionWe are seeking a highly skilled...

Program Manager Job DescriptionWe are seeking a skilled Program Manager to join our team at Amzn Support Srvcs Costa Rica.As a Program Manager, you will be responsible for delivering customer-centric solutions for our departing employees.Key responsibilities include collaborating on or leading small to medium scale projects, tracking project status, and...

Company Description- we process over 50 billion transactions a day in our cloud to protect our customers.**Job Description**:Provides leadership and direction to the teams that are executing customer support to Zscaler customers.This highly visible role will bring strong client support experience and technical strength related to security practices to...