Customer Support Technical Lead

As a Technical Support Delivery Lead, you will be responsible for overseeing the delivery of high-quality support services to our customers. This includes developing deep relationships with key stakeholders, identifying upselling opportunities, and proactively monitoring complex issues to resolve technical problems efficiently.You will lead customer...

We are looking for a Technical Support Team Lead to join our team at Canonical. As a Technical Support Team Lead, you will be responsible for leading a team of technical support engineers who provide top-notch support to our customers. You will need to have strong leadership skills, excellent communication skills, and the ability to work well under...

The Microsoft Customer Experience and Success (CEnS) organization is dedicated to delivering exceptional customer experiences through our innovative products and services. As a Technical Support Advisory, you will play a key role in ensuring that our customers receive the highest level of support and service.Key Responsibilities:Partner with the Support...

Job ResponsibilitiesLead a high-performing team of Frontline Customer Operations Engineers to provide world-class customer support.Develop and execute strategies to enhance the customer experience and drive business growth.Cultivate a culture of empathy, transparency, and work-life balance within the team.Participate in weekend shifts and lead...

**Job Summary**We are seeking a highly experienced Senior Technical Manager to lead our growing support engineering team in Costa Rica. The ideal candidate will have a strong background in managing technical operations, supporting product queries, and developing tools and best practices to improve existing systems.The successful candidate will be responsible...

Job OverviewWe are seeking an experienced IT Technical Lead to join our team. The ideal candidate will have a strong technical background and leadership skills.In this role, you will be responsible for leading a team of technical support specialists and ensuring that customer issues are resolved in a timely manner. You will also develop and maintain...

**Job Overview:**We are seeking a highly skilled Customer Support Manager to lead our team in San Jose, CA. As a key member of the Intel Technology Development and Manufacturing Group, you will be responsible for managing a global supply chain and driving business growth through effective customer support.Key Responsibilities:Develop and implement strategies...

About Micro FocusAs a leading enterprise software provider, Micro Focus delivers mission-critical software that powers the digital world. Our approach combines pragmatism, discipline, and customer-centric innovation to deliver trusted solutions that help customers thrive in today's fast-paced market.About the RoleThis role involves providing technical...

We invite seasoned professionals to apply for the position of Technical Support Team Lead at Damovo Global Services. As a Technical Support Team Lead, you will be responsible for ensuring top-notch quality across all activities and effectively meeting associated Service Level Agreements.Key responsibilities include owning all incidents and service requests...

**Our Organization**We are a fast-paced team that thrives on innovation and collaboration. We believe in creating a culture that values customer obsession, growth mindset, diversity and inclusion, and making a difference.**Job Description**We are seeking a highly skilled Cloud Infrastructure Support Specialist to join our team. As a key member of our...

Job OverviewWe are seeking an experienced Technical Team Lead to manage and develop a team of support engineers, ensuring exceptional customer service delivery. As a key business leader, you will serve as a point of contact for customers, delivery teams, and senior management.Responsibilities:Manage a team of support engineersEnsure exceptional customer...

Company OverviewTek Experts is a leading provider of technical support services, focusing on the Azure cloud infrastructure.We are seeking an experienced Technical Team Lead to manage our team and ensure exceptional customer service across technical service lines.The successful candidate will have a strong technical background, excellent communication...

**Job Details**We're seeking an experienced Azure Platform Technical Lead to join our team. As a member of our Azure Platform Technical Support (APTS) team, you'll lead a team of technical support engineers to provide world-class support to Microsoft commercial and enterprise clients.You'll be responsible for mentoring junior support engineers, maintaining...

At Microsoft, we are dedicated to delivering exceptional customer experiences that empower individuals and organizations to achieve more. As a Technical Support Engineer, you will play a critical role in building trust and confidence with our customers through seamless support interactions.Our Customer Service & Support (CSS) organization is responsible for...

About Tek ExpertsWe are a tech services and support company that delivers specialized solutions for clients.Our team of experts is dedicated to helping customers succeed through agile, relationship-based support.Job DescriptionWe are seeking an experienced Technical Team Lead to manage a team of technical support engineers for our Azure Platform Technical...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...

Overview: Microsoft's Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of our end-to-end customer experience. As a Technical Support Lead, you will play a critical role in building trust and confidence with our customers by delivering a seamless support experience.The Role: Within the Customer...

Job SummaryThis important role will report to a Technical Support Operations leader and is based at Smartsheet Costa Rica.This role is open to being 100% remote.Key Responsibilities:Manage a support team to provide Enterprise level, post-sales support to Smartsheet customersSet clear objectives, evaluate progress and instill a high performance culture with...

**technical support team lead**:**Socio Techtool**San JoseSan Joséexperiência2 añosInformáticaIngenieríaindefinidojornada completasalariono especificadopublicadohace 4 horasTechnical Support Team LeadThis position requires to provide technical support for our products, in addition to monitor and supervise a small group of IT.RESPONSIBILITIES:-...

**Why ClearSource?**ClearSource is a people-driven company focused on delivering exceptional customer experiences every dayWe truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy.They define ClearSource's DNA and make us a great company to work for.We support all our people in helping them...