Technical Team Lead

hace 2 semanas


San José, San José, Costa Rica Tek Experts A tiempo completo

Job Overview

We are seeking an experienced Technical Team Lead to manage and develop a team of support engineers, ensuring exceptional customer service delivery. As a key business leader, you will serve as a point of contact for customers, delivery teams, and senior management.

Responsibilities:

  • Manage a team of support engineers
  • Ensure exceptional customer service delivery
  • Serve as a point of contact for customers and internal teams

Requirements:

  • 3-5 years in technical support, software support, IT operations, and/or infrastructure support
  • 1-2 years of experience managing teams
  • Higher-level education in a technical discipline or related certification preferred

About Us

Tek Experts is a leading provider of technical services. We celebrate diversity and offer a dynamic work environment.


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