Technical Support Manager

Job DescriptionIn this Technical Support Manager position, you will work closely with development and security teams to identify gaps and implement solutions to drive improvements in reliability, security, performance, and availability. You will also provide technical guidance to service partners as needed.

Job DescriptionThe Technical Content Manager - Support will be responsible for creating and managing technical content for our Support team.Main Responsibilities:Taking ownership of all Support documentation and related processesDefining growth and improvement KPIs, regularly reporting status and driving achievementCollaborating with other documentation...

About NetskopeNetskope is a cloud-based security company that protects data wherever it goes. As a leading provider of cloud security, we help organizations redefine their network and data security.Job OverviewWe are seeking an experienced technical leader to join our team as a Technical Support Manager. In this role, you will be responsible for promoting a...

**Job Overview**We are seeking a highly experienced Global Technical Support Manager to lead our Tier 2 operations team. The successful candidate will have a proven track record of managing high-performing teams and driving business results through effective process improvement initiatives.Key Responsibilities:Developing and maintaining departmental and...

About the Opportunity: Smartsheet is seeking a highly motivated and experienced technical support process manager to join our team. As an escalation analyst, you'll be responsible for assessing and monitoring open customer escalations, providing valuable insights and recommendations to improve our processes and customer experience.Key...

Amzn Support Srvcs Costa Rica is seeking a highly skilled Technical Account Manager to join our team. As a key member of our Selling Partner Support team, you will be responsible for providing world-class support, technical assistance, and account management services to our global partners.Our ideal candidate will have a minimum of 6 months of experience in...

Documentation is essential to our Support Engineering operation, both for customers and for our team.We are looking for a driven and effective leader and team manager for technical documentation.The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.This is an opportunity to shape Canonical's internal and...

Ready to do your part in the cyber arms race?SonicWall offers fun, high-energy work environments at the leading edge of technology, networking, and cybersecurity.Whether you're in sales, marketing, engineering, product management, technical support, or finance, you'll have real opportunities to help protect more than 500,000 organizations across the globe.If...

Job Description:Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful.You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner's business objectives.The individual will work to ensure that...

About the RoleThe Financial Analysis Manager will play a vital role in driving financial decision-making at S&B Technical Products. This position involves maintaining accurate financial records, analyzing data to inform business strategies, and collaborating with cross-functional teams to achieve organizational goals.Key Accountabilities:Maintain accurate...

OverviewTek Experts is a leading provider of tech services and support, delivering specialized solutions to clients worldwide. We're a team of problem solvers, engagers, and creative thinkers who strive to help our customers succeed.We're seeking an experienced Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. This role...

2+ years of hands-on Experience with operational parameters and troubleshooting for one (1) of the following: Infrastructure/ Systems Administration / Networking / DevOps /Compute/ Storage/ Database/ Big Data and Analytics/ Application-level services/ Serverless/ Applications Development in a distributed systems environment- Bachelor's Degree in Computer...

2+ years of hands-on Experience with operational parameters and troubleshooting for one (1) of the following: Infrastructure/ Systems Administration / Networking / DevOps /Compute/ Storage/ Database/ Big Data and Analytics/ Application-level services/ Serverless/ Applications Development in a distributed systems environment- Bachelor's Degree in Computer...

**Technical Account Manager (Remote in Costa Rica)**We are looking for a Technical Account Manager for a large, global US based B2B Software company.This role will focus on post-sales activities to onboard customers and implement the client's solutions and for serving as the main point of contact for customers, providing technical guidance, troubleshooting...

Company OverviewTek Experts is a global tech services and support company dedicated to delivering specialized and unique solutions for clients. Our agile, relationship-based support helps the largest, most innovative enterprises thrive.We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. If you crave...

Delivering Technical ExpertiseAbout UsMicrosoft Corporation is a leader in delivering innovative products and services that empower individuals and organizations to achieve more. Our Customer Experience and Success (CEnS) organization is responsible for the strategy, design, and implementation of the Microsoft end-to-end customer experience.We are seeking an...

Job OverviewWe are seeking an experienced Customer Success Manager for a large, global US-based B2B software company. As a key member of our team, you will be responsible for ensuring customers' success by enhancing the customer lifecycle journey, driving adoption of our technology, managing support escalations and renewals.Key Responsibilities:Understand...

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

Company Description**Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for better.We...

We are on the hunt for a talented Technical Support Expert II to join our team at Amzn Support Srvcs Costa Rica. As a key member of our support team, you will play a vital role in delivering exceptional support experiences to our customers.This is an ideal opportunity for someone who is passionate about problem-solving, enjoys learning new technologies, and...