Team Manager, Technical Support

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...

1 year of experience managing a team of at least 15 employees- Ability to maintain strict confidentiality regarding compensation, benefits and employee issues.- Advanced working knowledge of MS Office (specifically MS Excel).- Excellent verbal and written communication skills (English/Spanish proficiency).- Scheduled flexibility is a must, either to work...

Documentation is essential to our Support Engineering operation, both for customers and for our team.We are looking for a driven and effective leader and team manager for technical documentation.The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.This is an opportunity to shape Canonical's internal and...

Job RequirementsAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Technical Operations Manager to join our team. The ideal candidate will have a bachelor's degree in Information/Systems Engineering, Computer Science, or a related field, and at least 2 years of experience as a Support Engineer, Web Developer/Consultant, or Software...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**A career in tech.Work with the biggest and best...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**Driving exceptional outcomes with purpose-built...

Overview:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.**Driving exceptional outcomes with purpose-built...

Job Description:Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful.You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner's business objectives.The individual will work to ensure that...

**technical support team lead**:**Socio Techtool**San JoseSan Joséexperiência2 añosInformáticaIngenieríaindefinidojornada completasalariono especificadopublicadohace 4 horasTechnical Support Team LeadThis position requires to provide technical support for our products, in addition to monitor and supervise a small group of IT.RESPONSIBILITIES:-...

This important role will report to a Team Manager of Technical Support Operations and is based at Smartsheet Costa Rica.This role is open to being 100% remote.**Estimated Breakdown**:- 10% case management (as needed for service level requirements and customer escalations)- 75% defining coaching plan for team members and coaching for improved behaviors- 15%...

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Experience Manager - Technical Support Lead, you'll play a critical role in driving customer satisfaction and loyalty.The Customer Service & Support (CSS) organization is responsible for delivering a seamless support experience to our...

About the RoleWe are seeking a highly skilled and experienced Technical Team Manager to lead our HVAC project team at Johnson Controls.Key ResponsibilitiesLead a team of engineers and designers in providing technical support on pre-sales projects, including selection, submittals, pricing, and scope letters.Provide guidance and development to new hires and...

**Overview**:We are looking for a Team Manager to build, manage, and develop a team of 15-20 support engineers and ensure the team delivers exceptional customer service.As a key business leader, you will be a point of contact for customers, delivery teams, and senior management from Tek Experts and our clients.A career in tech.Work with the biggest and best...

At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Senior Technical Manager to lead our support engineering team.About the RoleThis is a unique opportunity for an experienced technical professional to join our organization and make a significant impact on our hiring tools. As a Senior Technical Manager, you will be responsible for leading a...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Company OverviewAs a global leader in technology, Microsoft Corporation is dedicated to empowering every person and organization on the planet to achieve more. With over 17,000 employees worldwide, our Customer Experience & Success (CE&S) organization drives the strategy, design, and implementation of our end-to-end customer experience.Job DescriptionWe are...

2+ years of HR experience or 2+ years of Manager Experience- Bachelor's degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)- Exceptional communication.Fluent verbal and written English language skills- Strong management of MS Office.Job summaryJoin Amazon's HR...

4+ years of experience managing small to medium technical operations or support engineering teams.- 4+ years of experience running and maintaining a 24x7 production environment- 4+ years of experience with support procedures and methodologies for production computing environments- Bachelor's degree in Computer Science / Information Technology, Data Science,...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...