Technical Support Manager- Remote

We're seeking a skilled and dedicated Remote Customer Support Team Lead to join our Wrike Remote Jobs team! In this role, you'll oversee the daily operations of our support systems, prioritizing tasks and driving them to completion while ensuring high-quality customer experiences.About the RoleThis position involves managing multiple systems, including user...

Job DescriptionIn this Technical Support Manager position, you will work closely with development and security teams to identify gaps and implement solutions to drive improvements in reliability, security, performance, and availability. You will also provide technical guidance to service partners as needed.

**Technical Account Manager (Remote in Costa Rica)**We are looking for a Technical Account Manager for a large, global US based B2B Software company.This role will focus on post-sales activities to onboard customers and implement the client's solutions and for serving as the main point of contact for customers, providing technical guidance, troubleshooting...

We're looking for a highly skilled Work Management Platform Operations Manager to join our Wrike Remote Jobs team! As an Operations Manager, you'll play a vital role in maintaining our support systems, ensuring seamless operations, and delivering exceptional customer experiences.Your Key ResponsibilitiesMaintain and manage multiple critical systems,...

Documentation is essential to our Support Engineering operation, both for customers and for our team.We are looking for a driven and effective leader and team manager for technical documentation.The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.This is an opportunity to shape Canonical's internal and...

About the Role: At Equifax, we empower our associates to achieve their full potential. As a Remote Technical Support Specialist, you will provide top-notch technical assistance to our internal teams for their Windows and Mac laptops, printers, mobile phones, and other devices.Responsibilities:Deliver excellent customer service via inbound calls, callbacks,...

Job Description">We are seeking a highly skilled Technical Value Proposition Consultant to join our team at Wrike Remote Jobs. As a Technical Value Proposition Consultant, you will play a crucial role in creating customized technical value propositions that showcase the power of Wrike's platform.">Key Responsibilities">• Understand prospective customer...

Job OverviewPalo Alto Networks is a leading cybersecurity provider that is dedicated to protecting its customers' digital transactions. As a Senior Technical Support Manager, you will play a critical role in helping the company achieve its mission by providing exceptional support to clients.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work.Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business...

Job DescriptionThe Technical Content Manager - Support will be responsible for creating and managing technical content for our Support team.Main Responsibilities:Taking ownership of all Support documentation and related processesDefining growth and improvement KPIs, regularly reporting status and driving achievementCollaborating with other documentation...

About NetskopeNetskope is a cloud-based security company that protects data wherever it goes. As a leading provider of cloud security, we help organizations redefine their network and data security.Job OverviewWe are seeking an experienced technical leader to join our team as a Technical Support Manager. In this role, you will be responsible for promoting a...

**Job Overview**We are seeking a highly experienced Global Technical Support Manager to lead our Tier 2 operations team. The successful candidate will have a proven track record of managing high-performing teams and driving business results through effective process improvement initiatives.Key Responsibilities:Developing and maintaining departmental and...

About the Opportunity: Smartsheet is seeking a highly motivated and experienced technical support process manager to join our team. As an escalation analyst, you'll be responsible for assessing and monitoring open customer escalations, providing valuable insights and recommendations to improve our processes and customer experience.Key...

**Technical Support Specialist - Remote Opportunity**We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing exceptional customer service and technical support to our clients.About the Role:Provide technical assistance and troubleshooting services to clients via phone,...

Why Join Us?Palo Alto Networks is a leader in the cybersecurity industry, and we're committed to helping our customers protect themselves from cyber threats. As a Technical Support Professional, you will have the opportunity to work with a talented team of engineers and experts who are passionate about delivering exceptional customer support.Key...

Amzn Support Srvcs Costa Rica is seeking a highly skilled Technical Account Manager to join our team. As a key member of our Selling Partner Support team, you will be responsible for providing world-class support, technical assistance, and account management services to our global partners.Our ideal candidate will have a minimum of 6 months of experience in...

**Company Overview:**Emerson is a leading company that provides innovative solutions to its customers. We are currently seeking a skilled Remote Support Specialist to join our team.**Job Description:**We are looking for an experienced professional who can provide technical support to our clients remotely. As a Remote Support Specialist, you will be...

Ready to do your part in the world of Cybersecurity?SonicWall is a leader in cybersecurity and networking solutions that put our partners at the heart of our innovation to ensure ease of doing business in a world full of opportunities.With more than a 30-year history, we embrace an outside-in approach, listening and learning from our partners and customers...

Technical Support Role at Credito Real USA Finance LLCWe are seeking an experienced Technical Support Professional to join our team in Costa Rica (remote). In this role, you will provide technical assistance to internal stakeholders, ensuring the efficient operation of our systems and applications.Key ResponsibilitiesOffer technical support to internal teams...

About the Role\We are seeking a highly skilled Technical Customer Support Analyst to join our PairSoft Support team. As a member of this team, you will be responsible for dealing with Smart Document Recognition (SDR) tickets reported by clients via our support portal.\You will adapt our SDR engine to recognize new fields and entities added, escalate critical...