Cr Customer Service Agent
hace 2 semanas
**Overview**
We're SmileDirectClub, and we believe everyone deserves a smile they'll love.
We also believe that you deserve a job you'll love.
Good thing you found us, and we found you.
At SmileDirectClub, we're all about empowering transformation.
We want people to become more confident in how they look, how they feel, and how they think.
So we're spreading smiles and positivity all over the country.
It's no small task.
That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins.
Are you up for it?
**Responsibilities**
- Work with both inbound and outbound customer contacts in a fun and team-oriented
environment.
- Provide a positive and supportive experience for every costumer you speak with when
answering questions about their treatment.
- Contact costumers to remind them to continue with the treatment process (next aligner).
- Focused on first contact resolution in all customer interactions.
- Take the assigned portable computer home every day, in order to maintain connectivity to SDC
and ability to perform required tasks offsite if required.
**Qualifications**
- English proficiency C1 (Written and Speaking) required.
- Proficient computer navigation skills required.
- Manages Ambiguity.
- Attention to detail.
- Team player.
- Time management skills.
- Stress management.
**Company Profile**
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love.
The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together.
By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.
**Language**:
- English (required)
-
Customer Service Agent
hace 5 días
Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Agent to join our team. As a Guest Experience Expert, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and unique.The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a...
-
Customer Service Agent Ii
hace 3 semanas
Alajuela, Alajuela, Costa Rica H.B. Fuller A tiempo completoH.B.Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...
-
Cr Customer Service Agent
hace 3 semanas
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo**Job Type**: Full-Time Overview:We're SmileDirectClub, and we believe everyone deserves a smile they'll love.We also believe that you deserve a job you'll love.Good thing you found us, and we found you.At SmileDirectClub, we're all about empowering transformation.We want people to become more confident in how they look, how they feel, and how they think.So...
-
Customer Service Agent Ii
hace 3 semanas
Alajuela, Alajuela, Costa Rica H.B. Fuller A tiempo completoH.B.Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...
-
Customer Service Coordinator
hace 6 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo**Explore Your Career Opportunities**At United Parcel Service, we're committed to providing a workplace free of discrimination, harassment, and retaliation. If you're a motivated individual with excellent communication skills and experience in administration, we encourage you to apply for this role.The position is customer-facing, handling escalations and...
-
Service Solutions Expert
hace 6 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoUnited Parcel Service is seeking a highly skilled Service Solutions Expert to join our team. In this role, you'll work closely with customers to analyze and resolve service-related issues, conduct research to improve our service offerings, and develop solutions to enhance customer satisfaction.Key Responsibilities:Analyze and respond to customer requests,...
-
Customer Service Operations Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo**Job Summary**This position supports customer accounts across all tiers, analyzing and responding to customer requests, resolving issues, and identifying account penetration opportunities.
-
Customer Account Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoAt United Parcel Service, we're committed to providing exceptional customer experiences. As a Customer Account Specialist, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Review and update customer files and profiles to ensure accuracy and efficiencyProvide response tracking, track and trace services,...
-
Customer Service Representative
hace 1 día
Alajuela, Alajuela, Costa Rica Tactical Back Office A tiempo completoMust have an excellent Spanish and English communication and comprehension skills, both written and spoken- Experience in customer service field such as customer service, helpdesk, technical support, collection or billing- Open to fresh graduates with fluency on Spanish and English language- Willing to start asap
-
Customer Service Associate
hace 4 días
Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completoJob SummaryWe are seeking a highly motivated Customer Service Associate to join our team at Marriott Worldwide. As a Guest Service Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Your primary responsibilities will include:Providing personalized service to guests, ensuring their...
-
It Agent Lao Service Desk
hace 1 semana
Alajuela, Alajuela, Costa Rica Kimberly-Clark A tiempo completoIT Agent LAO Service DeskEn Kimberly Clark nos enfocamos en atraer y retener, a las personas más talentosas y profesionales que deseen unirse al mejor equipo global, brindando oportunidades de crecimiento interno así como el mejor ambiente laboral para trabajar.**Requisitos**- Titulado en carreras tercearias, profesional recien egresado o estudiante...
-
Customer Service Representative
hace 6 días
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team. This individual will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.
-
Customer Service Specialist
hace 4 días
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**About Solventum**Solventum is a healthcare company that enables better, smarter, safer healthcare to improve lives. We pioneer game-changing innovations at the intersection of health, material and data science.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we partner closely with the brightest...
-
Customer Service Administrator S2 Cr
hace 5 días
Alajuela, Alajuela, Costa Rica Hologic, Inc. A tiempo completoJob Summary Education Bachelor's degree, or equivalent experience.Experience 2 years of relevant work experience supporting a sales organization 1-2 years quoting and order entry/processing in medical device/sales or other highly regulated environment Skills Superior communication skills – verbal, written and presentational Strong interpersonal and...
-
Customer Service Advisor
hace 3 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison between...
-
Customer Service Representative
hace 7 días
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoEmpowering Smiles, One Conversation at a TimeWe believe everyone deserves a smile they'll love. At SmileDirectClub, we're all about empowering transformation by spreading smiles and positivity across the country. We're looking for energetic and passionate team members who can help turn frowns into life-changing grins.About the Role:- Represent...
-
Customer Service Representative
hace 7 días
Alajuela, Alajuela, Costa Rica Riverpoint Medical Llc A tiempo completoRiverpoint Medical Llc is a leading provider of premium medical devices, specializing in suture technologies, sports medicine fibers and anchors, surgical lighting, and special needle technologies. As a **Senior Customer Solutions Specialist**, you will be an advocate for internal and external customers, delivering proactive and immediate support related to...
-
Global Customer Service Analyst
hace 2 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:Job summary:The person hired for the position of Global Customer Service Analyst will focus on delivering high quality service and results within our Customer Service Organization by providing white glove service for our customers through timely and accurate order management processing, education and problem solving.This person will need...
-
Customer Service Representative
hace 4 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:- Collaborate with Innovative 3Mers Around the World- Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies...
-
Customer Service Operations Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob SummaryCandidates with excellent customer service skills are sought to join 3M's Global Channel Services Team. As a Customer Account Analyst, you will be responsible for managing global order-to-cash processes, collaborating with cross-functional teams, and ensuring accurate/timely order entry.Key Responsibilities:Collaborate with cross-functional teams...