Customer Support Associate

**Costumer Support Associate (English and French Speaking).*****The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre**You will be responsible for**:Request Handling - Pre & post-transaction queries.- Resolve multi-channel Customer transaction queries providing answers...

**Customer Support Associate**The primary purpose of the Customer Support Associate is to provide internal support to the sales/operations group; may act as a liaison to client.Main responsibilities may include handling the administration of client transactions, pre/post-sales support, project/process management, daily banking, and other accounting and...

**Position**:Customer Support Associate**Location**San José, Costa Rica, Remote**About LightForce****Description****Essential Duties and Responsibilities**- Interact with internal and external customers to provide and process information in response to inquiries, concerns, and requests about products and services.- Research required information using...

CloudPay is looking for a reliable Associate Customer Support Specialist to provide customer & technical support, along with user administration support, to the AMER internal Payroll & Implementation teams, along with our global Client base.The primary focus will be providing support for the AMER region, however there will also be the requirement to assist...

1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Amazon's IT Support is the first point of contact for technical support service requests. Our IT Support...

**Costumer Support Associate**The role of the Customer Support Associate is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Customer satisfaction and retention.**You will be responsible for**:**Request Handling - Pre & post-transaction queries**- Resolve multi-channel...

**Costumer Support Associate/Collector****You will be responsible for**:**Outstanding Invoices -50% of the time**- Daily monitoring of outstanding invoices.- Thorough investigation before contacting the customer.- Intellimatch / Sales Force updated with contact made and conversation around outstanding's.- Daily reporting to the GTM team and Operations...

Proficient in English/Spanish and Portuguese - Demonstrated effective, clear and professional written and oral communication and attention to detail - Customer oriented - Understanding of quality and metrics processes - Ability to embrace constant change with flexibility and good grace - Demonstrated appropriate sense of urgency and adaptability in response...

1+ years of experience in IT help-desk or desk-side environment- Advanced written and spoken English level- Advanced written and spoken Portuguese level- High School diploma- Experience in Windows, Mac OS environments- Proven ability to communicate with technical and non-technical staffAmazon's IT Support is the first point of contact for technical support...

Speak, write, and read fluently in English SHIFT REQUIREMENTS: Sunday-Thursday/Tuesday-Saturday or weekend schedules including graveyard shifts available and will be offered based on business needs. Work Location: Currently, our facilities are located in San Jose, Calle Blancos, as well as positions 100% from home depending on business needs. - Important...

Speak, write, and read fluently in EnglishSHIFT REQUIREMENTS: Sunday-Thursday/Tuesday-Saturday or weekend schedules including graveyard shifts available and will be offered based on business needs.Work Location: Currently, our facilities are located in San Jose, Calle Blancos, as well as positions 100% from home depending on business needs.- Important Note:...

Language: Fluent in Spanish language and English - Being able to escalate systemic and process defects identified. - Strong prioritization and time management skills, with a high degree of flexibility. - Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. - Excellent performance record, particularly with regard...

Fluency in Spanish, Portuguese and English is required. - Prior experience working within a customer service /contact center environment (voice support). - MS Office Application Excel and Internet Explorer / Google Chrome. - Strong prioritization and time management skills, with a high degree of flexibility & comfortable dealing with ambiguous situation. -...

Language: Fluency in both Spanish and English is required. - Prior experience working within a customer service /contact center environment (voice support) is highly desirable. - Demonstrated desire to expand skills into new areas. - Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet...

Customer service industry experience (at least 6 months).- Microsoft Office Proficiency (Word, Excel, Outlook).- Experience dealing with customers and use of empathy skills- Fluent communication and writing skills in English (85%).- Schedule flexibility (as we support a 24x7 operations).- Ability to manage confidential and sensitive employee information and...

Language: Fluent in Spanish language and English- Being able to escalate systemic and process defects identified.- Strong prioritization and time management skills, with a high degree of flexibility.- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Excellent performance record, particularly with regard to...

**About LightForce** **Description** **Essential Duties and Responsibilities** - Interact with internal and external customers to provide and process information in response to inquiries, concerns, and requests about products and services. - Research required information using available resources. - Work with other Business Areas to resolve user...

Language: Fluent in English, Spanish Technical (Computer) skills is a must.- Being able to escalate systemic and process defects identified.- Strong prioritization and time management skills, with a high degree of flexibility.- Demonstrate appropriate sense of urgency and adaptability in response to changing business needs.- Excellent performance record,...

**Customer Service Associate**- **This is a full-time, remote job, work from home, from anywhere!**_Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered.We expect every call to be answered on the first ring to support our industry-leading service experience.Phones are...

Customer Service Admin Support A4-2300013J**Applicants are required to read, write, and speak the following languages***: English, Portuguese**Preferred Qualifications**Associate Dispatch CoordinatorThe Associate Dispatch Coordinator Role is a very fast paced and dynamic role; is responsible of making sure the Area is handled on a timely fashion, pipelining...